Kaseylene A. Ante

General Virtual Assistant
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Contact Information
  • Batangas City, Batangas, Philippines
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  • +63 918 433 4683
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  • kaseylene.ante@gmail.com
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Objective

Motivated professional seeking a role in customer service support or administrative functions, aiming to use my organizational skills, bookkeeping experience, and finance expertise to enhance operational efficiency and improve client satisfaction.
Skills

Customer Service Skills

Communication, problem-solving, and empathy, to customer issues and conflicts while managing time and tasks.
Proficient in English writing and communication skills, enhancing my ability to convey information effectively.

Accounting and Bookkeeping Skills

Experienced in financial reporting, budgeting, and accurate in data entry, with strong attention to detail in records for accuracy.

General Skills

Familiar with tools like Microsoft, Google Spread Sheets, email, Google Drive among others, possess strong organizational skills, excel in analytical thinking, and effectively collaborate with teams to achieve goals.
Education
1995 - 2000

Primary Education at Saint Bridget College

2000 - 2004

Secondary Education at Saint Bridget College

2004 - 2008

College Education at Batangas State University The National Engineering University

2020 - 2023

Master's Degree in Public Administration at Golden Gate Colleges

Work Experience
May 2008 - May 2013

Administrative Aide III (Job Order), Cashiering Office at BatStateU Main Campus

Supported daily cashiering operations while developing strong customer service skills by addressing inquiries and issues.
May 2013 - September 2013

Administrative Aide III (Substitute), Cashiering Office at BatStateU Main Campus

Support in daily operations, assisted in financial records, and collaborated with team members to improve service delivery in the office.
September 2013 - September 2021

Administrative Aide III (Permanent), Cashiering Office at BatStateU Main Campus

Managed cashiering operations, maintains financial records while providing exceptional customer service to clients. Additionally, trained new staff on office procedures to foster a supportive team environment.
October 2021 - January 2022

Administrative Aide III (Head of Office), Cashiering Office at BatStateU Alangilan Campus

Oversaw the daily operations, while leading to provide outstanding customer service by promptly addressing inquiries and issues. Additionally, I coordinated with other departments to facilitate smooth communication and collaboration on financial matters.
January 2022 - July 2024

Senior Bookkeeper, Accounting Office (Deped Balete Integrated School)

Managed financial records to ensure accuracy and efficiency while preparing budgets and financial reports. Collaboration with administration to streamline and improve financial management, providing guidance to staff on financial records to foster a culture of accountability. Also, administrative functions related to Human Resource Management and Property Management.