As a graduate of a four-year course in Bachelor of Science in Business Administration , with two years of experience as a Customer Service Representative and Document Specialist, I possess a strong foundation in the principles and practices of Finance, Business Administration, and Customer Service. Through my academic and professional experiences, I have developed excellent communication, organizational, and analytical skills that enable me to effectively manage tasks, identify and resolve issues, and provide top-notch service to clients. I am a dedicated, detail-oriented individual with a passion for excellence and a commitment to achieving results.

2016-2020

BACHELOR'S DEGREE

Bachelor of Business Administration major in Financial Management
La Salle University, Ozamiz City

January 2023 - Present

Social Media Manager/ Sales Associate, Part-Time (Instagram Page)

As a social media manager with sales skills, I bring a unique set of abilities to the table. I understand how to leverage social media platforms to not only build brand awareness but also drive sales. I'm able to create content that not only engages the audience but also motivates them to take action. My strong analytical skills allow me to track and measure the success of my campaigns, and adjust my approach as necessary to optimize performance. My ability to think strategically, coupled with my sales acumen, helps me develop effective social media strategies that ultimately drive revenue for my clients.

January 2021 - May 2023

Customer Service/ Documentation, Full-Time (Shipping Lines)

As someone with experience in customer service and documentation, I excel at communicating effectively with customers to understand and address their needs through answering their emails and phone calls. I am skilled at gathering and organizing information in a clear and concise manner, which makes it easier for customers to understand and follow. I am adept at using various tools and systems to document customer interactions and maintain accurate records. My attention to detail ensures that all necessary information is included and that any issues are resolved promptly. Overall, my combination of strong communication and documentation skills allows me to provide top-notch customer service.

January 2019 - December 2022

Social Media Manager, Part-Time (Facebook Page)

As a social media manager, I am great at using different platforms to boost my client's brand. I am skilled at creating engaging content that connects with the target audience and pay close attention to details. Expert in analyzing social media metrics that help make smart decisions that improve campaign performance and ROI. I keep up with the latest social media trends and can adapt strategies to stay ahead of the curve.

January 2019 - January 2020

English Tutor Online, Part-Time

As an online English tutor, I have a passion for teaching and helping students achieve their language goals. I am experienced in creating customized lesson plans tailored to each student's needs, strengths, and weaknesses. I use various teaching methods and techniques to engage students and ensure they have a fun and effective learning experience. My ability to explain complex grammar rules and vocabulary in a clear and concise manner helps students understand and retain the material. I am also patient, empathetic, and skilled in providing constructive feedback, which helps students improve their language skills.