- karengrace920@gmail.com
- +639987743567
- www.linkedin.com/in/karengracedoria
- Cebu City, 6000 Philippines
I’m Karen Grace Doria and I am a Professional Virtual
Assistant. I specialized in General Virtual Assistant, Data
Entry, Customer Service, and Social Media
Management.
6 years of Management and
Customer Service experience
Strong communication (written and
oral), organizational, and research
skills.
Superb attention to detail and the
ability to prioritize and deliver in a fast
paced environment.
Basic Graphics Designing content
Creation and Scheduling
Email and Calendar Management
Bachelor in Hotel and Restaurant Service Technology, Bohol Island State University
General Virtual Assistant | Data Entry | SMM, UPWORK
Respond to Emails and phone calls
Schedule meetings
Book travel and accommodations
Manage a contact list
Prepare customer spreadsheets and keep online records
Organize managers’ calendars
Create Content
Content Scheduling
ESL Tutor/ Teacher, WEBLIO PHILIPPINES INC.
Prepare course materials and design lessons that cover all
aspects of the English language, whether written or verbal.
Keep track of student progress and customize individualized
plans for students with special requirements and also
responsible for creating a positive class environment and
encouraging students to reach their learning goals.
Assistant Store Manager, THINKING TOOLS, INC
Oversee daily operations, providing instruction and guidance
to employees and answering customer inquiries.
Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
Monitoring and maintaining suitable store inventory levels.
Assisting with the development of new sales and recruitment strategies.
Assistant Restaurant Manager, JOLLIBEE FOODS CORPORATION
Managing the restaurant's operation during shift, supervises
service staff, conducts necessary training and provides the
best service to the guests and patrons.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance