Hi! My name is Karen Faith, a General Virtual Assistant specializing in providing general administrative support. My core skills include excellent customer service, data entry, order processing, researching, and bookkeeping. I have extensive experience in organizing and managing calendars, creating forms and spreadsheets, developing presentations, and drafting emails.
I am highly reliable, organized, and detail-oriented. I am also tech-savvy and have great problem-solving skills. I am confident that I can bring efficiency to any project or task given to me.
I am available for both long and short-term projects. I am looking forward to working with you to help you reach your goals.
Saint Louis University
Ensure that a company's computerized maintenance management system is functioning properly (CMMS). Establishing and maintaining the system, entering data, producing reports, and offering technical assistance to the facilities team. Accountable for making new user accounts, ensuring that the system's hardware and software are up to date. Participate in the creation of the facilities system's features and applications as well as its training of users.
Providing administrative support to the Human Resource department and Finance. Creating and maintaining employee records, processing payroll, and answering employee inquiries. Provides support to the HR team in a variety of tasks such as recruitment, onboarding, training, and employee relations.
In charge of designing, administering, and creating content for WordPress websites. Developing custom post kinds, building pages, offering website content, and developing unique themes for particular pages are all examples of this. Knowledgeable in HTML, CSS, and JavaScript in order to modify the look and feel of a WordPress website. Making sure that the website material is optimized for search engines.
Responsible for developing and implementing social media strategies for Requal Solutions. Create campaigns, monitor and analyze performance, and engage with users across multiple platforms.
Responsible for providing information on products and services, professionally resolving customer complaints and issues, processing payment transactions, and handling returns, exchanges, and delivery updates. Assisting the other team members.
Maintain and manage the SharePoint environment. Provide technical support to users and conduct trainings.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Specialize in managing payroll for organization
I have found Ms. Karen M. to be a very accountable and smart professional whom I’ve entrust to work with my website management. She have always been eager to look for opportunities in improving our website and resolve issues in a timely manner. With her dedication, she continues to amaze me by extending help working on multi-site website as the need arise.
I have worked with Karen for the past three years, and she's a hard worker and very professional. She's an excellent problem-solver and has been able to work seamlessly with others. Her willingness to try and work through problems and her overall knowledge are a few of her strengths. I would highly recommend Karen for any position she may seek, and I'm sure she'll be a valuable asset to any organization.
