I am a hard worker who is adaptable, honest, and trustworthy. I am also energetic and eager to learn new skills.

On a daily basis, I am able to handle multiple tasks. I've also worked as part of a team and independently.

Working as a Customer Service Representative for years taught me a lot together with my achievements.

As a competitive and eager to accomplish my tasks, I've received lots of awards including being a top agent and excellence awards for my outstanding contribution to the team with the highest scores of different metrics.

2021-2022

SYKES ASIA INC., Customer Service Representative

Handled live chats, emails, inbound calls, and outbound calls in a Food Delivery Company.

2020

TELEPERFORMANCE PHILIPPINES, Subject Matter Expert

Local Telecommunication Company
SME – subject matter expert is the next closest person to a team leads in terms of responsibility for the team.

2019-2020

TELEPERFORMANCE PHILIPPINES, Customer Service Representative

Local Telecommunication Company
- trained for technical, billing, and retention departments.

2018

University of Cebu - Main Campus, Associate in Computer Technology

Undergraduate.

This course is a 2-year degree program that provides specialized computing and information technology tracks equipping graduates with the required skills and competencies catering to the needs of industry.

Microsoft Word, Excel, and Power Point

Good Oral and Written Communication

Detail Oriented

Computer Proficiency

Time Management