2015
Bachelor in Science of Nursing
Salazar Institute of Technology
More Info About Me
I am a hard-working mom of 2-year-old beautiful girl who works in the BPO industry for 2 years and 2 years as a Healthcare Virtual Assistant.
I am a registered nurse in the Philippines, a Certified Healthcare Virtual Assistant and a Professional Social Media Manager who is proficient and enthusiastic about my work.
I have experienced under the flag of United Health Group to hit targets for the company and for the clients regarding good customer service in working with patients and providers. I also work with clients professionally as a Social Media Manager with strong work ethic, I am highly driven, organized and resourceful individual. I can do multitask, work efficient and effective part of a healthcare team under the Pain Doctor for more than a year.
I want to help my clients become successful in their business by solving their problems and sharing my skills while learning new things. I have a keen eye to details and accuracy which makes me analytical and a great asset to the company or people that I work with by providing insights and finding solutions. I am dedicated, honest, hard-working, a fast learner, loyal, and a team player individual. I strive in a positive workplace, and I can also work under pressure.
Looking forward to be part of your amazing team.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Graphic Designer
Healthcare Virtual Assistant
Certificates
My Experience and Education
2021
-
2022
Virawhite Skin Essentials Region10
(Social Media Manager)
2021
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2022
HelloRache
(Healthcare Virtual Assistant)
- Greet and attend to patients over the phone.
- Inbound and outbound calls.
- Perform all duties within HIPAA regulations.
- Assist patients to schedule an appointment with the provider.
- Gather all information needed before scheduling the patient.
- Schedule patients through virtual appointments and at the office.
- Accurate documentation of the patient chart.
- Verify patient insurance if it is contracted or not with the provider.
- Assist patients in registration online to the office.
- Answering general patients' questions and concerns.
- Fax referrals and medical records at the doctor's office.
- Follow up the pharmacy for medication refills for the patient.
- Monitor patients' charts from time to time.
- Maintain confidentiality of all patient information.
2019
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2020
SheszySelection
(Social Media Manager)
2017
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2020
Gopro Rental Cebu
(Social Media Manager)
- Manage the rental page
- Reply message for inquires rental
- Schedule appointment for go pro unit to rent and to be returned
- Teach the costumer the proper handling and using the go pro
- Orient the costumer about the rental agreement
- Asses the costumer if they do understand the agreement
- Assess the costumer sign the rental agreement
- Double check the rental unit if complete before they returned
- Edit and posting the video for their trip destination
- Sending a soft copy of their pictures and videos from the sd card
2017
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2019
Wipro
(United Healthcare Group Coordinator)
- validate member, provider information and illegibility
- authenticate information provided on cases created for claims
- create letter request for waivers, appointment of representation and other legal documents such as Living Will, Power of Attorney, Executor of Estate etc. and fax the request to members and providers
- process required documents and legal papers to the next progression
- contact providers and members to explain why these documents are important to move their claims
- get in touch with providers and members to confirm important information like correct spelling of names and date of birth
- doing follow up calls to members and resending/ refaxing it to the correct address or fax number
My Services
Administrative Assistant
I have knowledge in most well known software, EMR/EHR, business apps, and social platforms.
Healthcare Virtual Assistant
Equipped in the demands of healthcare settings and provide holistic care to the patients.
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.