Julia Imee Flogio

Virtual Assitant
User Thumbnail
Contact Information
  • aguillonjulia3@gmail.com
  • 09569159850
  • Batangas Province, Philippines
  • https://myprofile.ph/juliaimeeflogio
OBJECTIVE

Seeking an entry-level position to begin my career in a high-level professional
environment and expand my knowledge, skills, learnings in other field of industry

SKILLS

Customer Service, 90%

Administrative, 89%

Data Entry, 85%

Graphic Designing, 90%

Resourceful, 90%

REFERRENCE

Dhamielyn Darno, MIT, Project Manager

09158325769

Antoine Flouty, Area General Manager( IHG Hotels Kuwait)

Kuwait.crowneplaza.com/hotel@crowneplaza.com.kw

Joaquin Charlie, CEO Scenteur Essentials

seps.trading@gmail.com

EDUCATION
June 2010- May 2015

ABE International Business College

Bachelor's degree
Hotel and Restaurant Management
Major in Hospitality Industry

WORK EXPERIENCE
2022

Customer Service Representative, IQOR

Taking inbound calls in a E-commerce platform based in U.S. Accommodate order and service requests, online payment processed. Assist customers with account verification, queries etc. Recording details of comments, inquiries, complaints and actions taken.

2022

E-commerce Manager, Shopee

Managing store in a e-commerce platform based here in Philippines. Processed all orders from packaging to pick-up provide shipment. Engager. Provide business strategy to reach the quota. Product listing. Checking the status of deliveries information. Questing for suppliers.

2022

Graphic Designer, Freelance

I usually use Canva to design projects for my clients. Responsible for content flyers, or magazines. Developing layout or concept.

2022

Social Media Manager and content writer, Freelance

Implementing social media platforms' content strategies. Searching for the topics. Revising content whenever customers or clients request changes. Editing content to ensure voice, grammar and style is on point .Helping create style guides or suggesting changes to ensure content is consistent and clear.

2021

Baker, J.CO donuts Philippines

Prepare doughs and filling that needed in a day operation. Coordinate with all team member of the store to make sure that all is organized. Prepare mis-en-place. Maintain food safety in prod area. Perform routine checks on raw materials to ensure they adhere high quality standards.

2021

Online Merchant, Freelance

Preparing business strategies and implementing marketing activities. Fulfilling and shipping online orders. Buying merchandise. Create promotional material by posting in our social media account.

2016-2018

Waitress, IHG Hotels Kuwait

Present food or beverage information or menus to customers and answer questions about the items, making recommendation upon request. Taking orders and serving food and beverages to guest. Perform cleaning duties. Perform food preparation. Provide excellent customer service. Monitor dining room to ensure optimal guest experiences. Deliver checks and collect payments. Arrange table settings. Works with individual servers to improve my performance. Ordering all the supplies of the restaurant.