Hi! I’m an aspiring Virtual Assistant, specializing in Administrative Tasks, Data Entry, Email and Calendar Management, Graphic Designing, and Visual Content Creation using Canva, Capcut, and other tools.
With a creative eye and attention to detail, I love designing professional graphics for social media, presentations, and branding materials that align with a client’s vision. I'm organized, dependable, and always ready to learn new tools and systems to provide the best support possible.

Data entry & Record Management
Graphics Designing
Social Media Management
Content Creation

1996-2001 • Bachelor of Science in Computer Engineering
AMA Computer College Davao

DHAMIELYN A. SARNO, MIT

Project Manager
PRO VA
dhamsarno@gmail.com
Mobile #09158325769

General Virtual Assistance Training

CIVIL AVIATION AUTHORITY OF THE PHILIPPINES-BOHOL PANGLAO INTERNATIONAL AIRPORT 2019-2025
Administrative Support Staff

Data Entry & Record Management
Appointment Setter & Calendar Management
Customer Service Assistance
Assist Air Terminal Supervisor/Secretary
Handle Reports & other Tasks

FREELANCE JOB(ONLINE JOB) 2018-2019
Social Media Promoter, Telegram Moderator/admin, Chatter

Promote a particular project (Digital Money) through different Social Media Platforms
Handle the Telegram group as a Moderator/admin
Answer inquiries from investors

MMM INC. (Online Job) 2016-2018
Customer Services/Technical Support Specialist (Chat Support)

Answer inquiries from clients worldwide
Solve a technical problem

TAYTAY SA KAUSWAGAN INC. 2007-2012
Finance Assistant, General Services

Responsible for handling clients' Capital Build-Up/Savings.
Issuance of Savings withdrawal check.
Handle clients' Micro Insurance.
Fill in the Finance Assistant and Finance Assistant Teller positions in their absence.

BAYAN TELECOMMUNICATION INC. 2005-2007
Billing and Collection Staff (Internet accounts)

Handle internet accounts such as DSL and SKY internet.
Monitor sub/s DSL & SKY Internet account using the ICMS Program for individual checking.
Entertain sub/s inquiries and complaints
Evaluate the subs account for temporary disconnection using the ICMS & INFRANET Program.
Follow up on sub/s past due accounts through call-outs.
Make Statement of Accounts if necessary due to sub/s request.
Also handle inquiries concerning telephone line business or residential accounts.

Victoria Department Store 2003-2005
Purchase Order in charged

Handle the process of making a product purchase order.
Check product quantities from the network system using the Pegasus Program.

Prudential Life Plan 2001-2002
Sales Representative

Endorsed the Company’s product and other services offered.
Handling application/s of new client/s.
Promotes positive customer relationships and sell/s and cross-sells company products and services by meeting the company’s standards for customer service.
Handles client requests, inquiries, and complaints.