Applied Business Management
Brigham Young University - Idaho
I have formal training in Applied Business Management from Brigham Young University, including courses in office procedures, spreadsheet essentials, and word processing, equipping me with strong administrative and organizational skills.
I have experience teaching English to non-native speakers, which has strengthened my communication, patience, and adaptability when working with diverse clients.
I also completed two years of full-time volunteer service, where I managed schedules, led projects, trained team members, and provided community support — developing leadership, organization, and problem-solving skills.
I am committed to continuous learning and professional growth, consistently delivering reliable support and high-quality work in every task I handle.
Brigham Young University - Idaho
Managed outbound calls to prospective clients from Miami, Florida; Texas; and Utah using the company’s calling system. Collected and recorded lead information accurately in the CRM. Scheduled appointments with sales agents for solar energy consultations. Developed strong communication and data management skills through daily interaction and record-keeping.
Created and delivered tailored English lessons to Korean students of varying proficiency levels. Tracked student progress, maintained accurate class records, and provided timely feedback. Strengthened organizational and documentation skills while managing lesson schedules and student assessments.
Handled transactions, maintained accurate sales records, and monitored inventory levels. Took responsibility for operations in the owner’s absence, updating them on supply needs and resolving customer concerns. Enhanced skills in record-keeping, inventory tracking, and problem-solving.
Served as a representative of The Church of Jesus Christ of Latter-day Saints on a voluntary, non salaried basis. Taught and counseled individuals and families, maintained records of teaching visits, and coordinated schedules with team members. Built skills in administration, scheduling, and cross cultural communication.
Provided assistance on a voluntary, non-salaried basis to individuals researching and documenting their family history using online databases and genealogy software. Accurately entered, organized, and verified historical data. Guided clients step-by-step, enhancing both technical support and data entry accuracy.
Taught English to Chinese students of all ages, focusing on speaking, listening, reading, and writing. Recorded attendance, lesson notes, and progress reports for each student. Applied clear communication and time management skills to ensure effective learning.
Virtual administrative support in scheduling, correspondence, documents, and coordination for daily operations.
Accurate and organized data entry, record management, and information updates tailored to client needs.
Executive support in calendars, emails, reports, and coordination to keep executives focused on priorities.