2018
Bachelor of Science in Accounting Technology
University of the East
The Happy Freelancer
Hey there! I'm a social media manager and engager who loves adding a little magic to your online presence. I have a knack for creating eye-catching content, and with more than three years of experience as a member service representative, plus an internship as a bookkeeper using Xero, I know how to make brands shine.
I'm always eager to level up, so I recently attended a seminar on lead generation and email marketing to sharpen my skills. Now, I've got even more strategies to help businesses grow and connect with their audience.
I may be new to the game, but trust me—my passion, dedication, and past experiences mean I bring my A-game every time. Let’s work together and take your brand to new heights!
My Skills and Competencies
Social Media Manager and Engager
Graphic Designer
General Virtual Assistant
Bookkeeper
Certificates
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My Experience and Education
February 2023
-
Present
Damside Basketball League
(Social Media Manager and Engager)
- Managing social media accounts
- Developing and implementing social media strategies
- Creating and curating content
- Analyzing social media data
- Engaging with followers
- Staying up-to-date with social media trends
March 13, 2023
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April 10, 2023
Bookkeeping Intern
(Australian-based company)
- Setting up and maintaining financial records in Xero accounting software
- Recording and reconciling transactions, including accounts payable and accounts receivable
- Managing and processing payroll, including tax and superannuation payments
- Generating financial reports, such as balance sheets, income statements, and cash flow statements
- Collaborating with other team members, such as accountants and financial analysts, to support financial decision-making processes
- Staying up to date with changes in tax laws and accounting regulations to ensure compliance
October 2019
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January 2023
Social Security System
(Member Service Representative)
- Maintaining a positive, empathetic, and professional attitude toward members at all times.
- Responding promptly to member inquiries (email, Facebook, or phone call)
- Communicating with members through various channels.
- Acknowledging and resolving member complaints.
- Direct referrals to concerned departments/units
- Guides caller through step-by-step navigation of email issues and e-services available at the Web Portal
- Gives caller advice on procedures to follow when filing benefit claims and loan privileges'
July 2018
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July 2019
Western Appliances
(Treasury Assistant)
- Assisting your supervisor with the company's treasury activities.
Preparing and communicating daily banking activity reports.
- Assisting with the physical counting of cash.
- Documenting all card transactions for each day.
- Responding to customer complaints and addressing card transaction-related issues.
- Maintaining financial records, cash logs, and spreadsheets.
- Processing treasury payments.
December 2017
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March 2018
Amici Mercantile Inc.
(Intern - Finance Department)
- Overseeing client accounts.
- Creating, sending, and following up on invoices.
- Collecting and reviewing data for reports.
- Reporting discrepancies.
2014
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2017
SM Mart Inc.
(Accounting Assistant (part time every summer break: April to June))
- Assisting with audits, fact checks, and resolving discrepancies (SMAC, Gift card, ATM), Deferred)
- Performing basic office tasks, such as filing, data entry, answering phones, processing mail, etc.
- Handling communications with clients and vendors via phone and in person.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Bookkeeper
Records financial transactions, ensure accurate reports, and collaborates with the team to support financial stability.
General Virtual Assistant
Provides administrative, technical, and creative support to businesses, entrepreneurs, and individuals.