Joyce Ann Raciles

IT Helpdesk / Social Media Manager
User Thumbnail
Contact

📲 +63 915 592 6554

📧 joyceannraciles@gmail.com

🌐 https://myprofile.ph/joyceannraciles

🏠 Norzagaray, Bulacan, 3013, Philippines

Skills

Customer Service

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Writing & Blogging

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Video Editing

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Social Media Marketing

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Content Creation

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About

I'm Joyce, 27, currently working as an IT helpdesk. I am a highly-organized and detail-oriented person. I am independent and creative. I am very passionate in everything that I do.
Job experience
2022 - Present

Stefanini Philippines Inc., IT Helpdesk

Supports users and clients with IT related concerns via chat and phone.
2021-2022

Concentrix, Technical Support

Helps users or customers troubleshoot technical issues through live chat.
2017-2021

Concentrix, Customer Service Representative

Supports customers with accounts, billing and technical concerns via live chat and email.
Education
2013-2017

New Era University

Bachelor of Arts Major in Mass Communication
2008-2012

Ebenezer Christian Academy Inc.

High School