Bachelor of Science in Tourism Management Field of Study: Tourism/Travel
University of Santo Tomas Legazpi
I provide efficient service, process client product lists from zero to optimization, assist in reviewing trending profitable products, have problem-solving tips, and work independently with few oversights. Well-organized and able to multitasking while maintaining a high degree of professionalism and attention to detail. Expert level knowledge of all MS Office applications. Knowledge of calendar management, email management, travel management.
University of Santo Tomas Legazpi
• Answering phone calls from different cargo departments in the same airline and handling some data entry tasks
• Preparing shipping documents and accuracy ranging orders of waybills.
• Helping our senior to keep accurate records of the shipment, including weight, the number of containers, time of shipment, and the exact delivery and transfer of the shipment.
Customer Service Representative Singapore Airlines(Trainee)
• Answering customer questions, resolving issues with delayed and canceled flights and helping with lost/damaged luggage. under supervision of our team leader.
• Responsible for ticket sales, providing excellent customer service and answering passengers' inquiries, providing
information.
• Perform accurate cash handling for over 1000+ passengers per day
• Maintain sufficient supplies and perform stamping tickets on a daily report.
• Build rapport with travelers to meet excellent customer service.
• Facilitating discussion and sharing of ideas related to growing tickets sales revenue.
• Turn in all cash and tickets sold to the supervisor every departure for more than 15 trips.
Creating brochures, logos, signs, books, magazine covers, annual reports, advertisements, and other communication materials.
Creating materials by hand or by using canva, including computer software programs.
Product Listing
Product Research/Sourcing
SEO Content Writing
Extensive Keyword Research
Image Editing
Search the Internet for information on a wide variety of topics.
I will likely be tasked with product, supplier, discount, and competitor research.