Client satisfaction is my first focus, and I never stop thinking about how to make clients happy by delivering the best outcomes.

I'm available for both long- and short-term assignments and am quite flexible because I enjoy doing this kind of work. 

Success is a risk whether a failure or a positive outcome.

Data Entry
Social Media Management
Computer Literacy
Knowledge in Microsoft (Word, Powerpoint,Excel)
Knowledge in google suite (Spreadsheet,Docs)
Graphic Design (Canva).
Billing Process
Customer Retention
E-Commerce
Amazon Seller Central
Shopify

Cognizant, Senior Process Executive

Increasing client's revenue through order taking.
Email handling inquiries, complaints and feedback.
Tracking order. Shopify account

Amazon Operation Services Philippines, Inc., Customer Service Specialist | Technical Support

Digital subscription
Product listing
Answering Email and chat inquiries like order status, refund status, escalations, Digital Membership
Amazon Devices Troubleshooting.

Synchrony, Customer Engagement Executive

Helped cardholders understand their billing statement
Assisted cardholders activating their cards
Fraud prevention

Convergys, Customer Support Specialist

Consumer Retention | Billing | Technical Support

Teleperformance, Customer Service Specialist

Amazon Customer Support
Amazon Seller Support
Answering chat and email inquiries, escalations and order related questions.

ADMINISTRATIVE ASSISTANT, RARE CROSSFIT LLC

Schedule Appointments for potential gym members
Follow up Contracts
Confirmed Self Booking
Called Potential Leads
Send SMS for their remote and in-person session
Manages Social media accounts from Group pages to personal account

Don Bosco Technical College, Cebu, Bachelor of Arts - BA Religious Education and Pastoral Communication

A.B. ReEd PasCom is a four-year program with a dual emphasis on religious education and pastoral communication for people who want to become licensed professional teachers (LPT). Beyond values education, they receive training in the fundamentals of teaching, including Christian education.
Students learn technical skills for successful communication as well as conduct and values that foster communion in pastoral contact.