4th yr
BS Pharmacy
Our Lady of Fatima University
More Info About Me
I help startup business owners to build awareness and trust in their customers on social media by posting valuable content. I also provide excellent customer service on their social media pages. I am a reliable, energetic, responsible, and experienced customer service representative. I am highly trainable and a quick learner who is eager to learn new things.
My Skills and Competencies
Social Media Management and Marketing
Administrative Tasks
Customer Support
Certificates
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My Experience and Education
February 2022
-
Present
Freelance
(Virtual Assistant)
Manage clients' social media accounts such as
Facebook and Instagram
Answer customers' inquiries on social media
Creating graphics on Canva
Post scheduling
October 1, 2019
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June 30,2020
Alorica
(Customer Service Representative)
Resolving a technical issue or problem in the fastest, most cost-effective way.
Handle inbound calls daily from our customers, with duties including signing up new customers, updating customer data, and presenting relevant product information.
Answer return sales inquiry calls and determine how we can help the potential customer with equipment needs
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products & services by developing copy for websites, social media, marketing materials.