Hey I am Jomel

More Info About Me

If you are looking for someone to help you grow your business using various social media platforms or improve your social media presence, we're the right fit.

I'm a content creator, marketer, and social media manager. Through strategic marketing, content planning, and management, I assist business owners in growing and establishing their businesses on various Social Media Platforms. I will be happy to offer my service if you wish to increase your revenue through social media or make an impact in the digital world.

Jomel Layco
~, Philippines
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My Skills and Competencies

Social Media Management and Marketing
Search Engine Optimization (SEO) Specialist
Email Marketing Specialist
Influencer Marketing Manager
Executive Virtual Assistant
Customer Service Support
Lead Generation Specialist


My Experience and Education


Mariners Polytechnic Colleges Foundation - Legazpi City


Ateneo de Naga University

September 2021 - -
Cville Travel (Andre Xavier)
(Virtual Assistant and Social Media Manager)

• Manage information flow in a timely and accurate manner
• Manage executives’ calendars and set up meetings
• Screen and direct phone calls and distribute correspondence
• Organize and responds to emails and chats
• Provide general administrative support

July 2021 - September 2021
Autowranglers USA
(Customer Sales Supervisor)

• Ensure high levels of customer satisfaction through excellent sales services
• Remain knowledgeable on service offered and discuss available options
• Build productive trust relationships with customers
• Contact new and existing leads to discuss needs
• Negotiate prices and terms and prepare sales agreements
• Achieve sales goals by assessing seller needs and following an defined selling process with potential sellers
• Coordinate with other sales reps to ensure company quotas and standards are being met

February 2016 - May 2021
Concentrix Philippines - General Motors USA
(Team Manager / Customer Service Associate)

• Serves customers by providing product and service information and resolving all related concerns via phone, chat, and email.
• Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, and following up to ensure resolution.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Report top concerns and call types to management by collecting customer information and analyzing customer needs.
• Contributes to team effort by accomplishing related results as needed.
• Managing the day-to-day activities of the team.
• Motivating the team to achieve organizational goals.
• Developing and implementing a timeline to achieve targets.
• Delegating tasks to team members.
• Conducting coaching and brainstorming of team members to maximize their potential.
• Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
• Conducting monthly performance reviews.
• Contributing to the growth of the company through a successful team.
• Creating a pleasant working environment that inspires the team.
• Guide our advisors on the account process and procedures to ensure that they are providing accurate direction and resolution

My Services

Social Media Management and Marketing

Help you grow your business sales and presence through effective social media marketing strategy and support.

General and Executive Virtual Assistant

Helping business owners to free some of their time so they can focus in expanding your business

Digital Marketing

Combines all marketing platforms into one actionable plan and use to launch the marketing of your product or service.


Let's work together !

I am available for freelance projects.
Hire Me

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