August 2019 - July 2023
Bachelor of Science in Development Communication
Batangas State University
Charge Poster
I’m an experienced Claims and Benefits Specialist in a US Healthcare account. In my role, I manage both inbound and outbound calls to assist healthcare providers with inquiries related to claims status, medical records, and appeal updates. I verify member eligibility and benefits while ensuring compliance with HIPAA regulations, always maintaining confidentiality and accuracy in every interaction.
My Skills and Competencies
Medical Billing
Trained for HIPAA
Problem-Solving
Data Entry
Customer Service
Certificates
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My Experience and Education
September 11, 2023
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December 23, 2024
TASKUS
(Provider Specialist)
Managing inbound calls and outbound calls to providers, and healthcare insurance companies regarding inquiries, appointments, and data verification while ensuring HIPAA compliance.
My Services
Medical Virtual Assistant
Managing inbound calls from and outbound calls to patients and providers