Joanne Hugo

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Contact Information
  • +639171386807
  • joannedeleonhugo@gmail.com
  • Mandaluyong City, Philippines
Education
2014-2018

Olivarez College, Bachelor of Secondary Education Major in English

Skills and Competencies

Communication Skills

Data Entry

Attention to details

Analytical Skills

Problem Solving Skills

References
Available upon request
Professional Summary

I worked and started as an assistant in a transport company since I graduated from college and luckily became a supervisor after years of being responsible, adaptable and innovative employee in the same company.

I firmly believe in lifelong learning and development on both personal and professional level, and I always want to have a good impact on the teams and projects I'm a part of.

I am ready and eager for the upcoming challenges and exciting opportunities.

Work Experience
2018-2023

Airserve Cargo Express

Billing and Collection Assistant (2018-2019)

Responsibilities
* Enters, checks, and updates all billing data
* Prints billing invoices and mail to clients
* Ensure timely and effective follow up collection from the clients
* Preparing bank deposits, and cash receipts book.
* Generate reports and summaries
* Assist in computation of taxes and various compliances
* Provides assistance to customer regarding billing and collection


Billing and Collection Supervisor (2019-2023)

Responsibilities
* Manage a team of billing assistants and ensuring that all billing are accurate
* Review and analyze billing data to identify any discrepancies, taking appropriate actions to resolve them
* Setting payment collection goals and targets for the department
* Creating and implementing a strategy to improve the collection of outstanding credit
* Prepare and present reports to management on billing activities and any issues or opportunities for improvement
* Maintain strong relationships with clients and resolve issues that may arise
* Train and mentor billing assistants to enhance their skills and knowledge