Hey I am Joanna

More Info About Me

I am a talented, ambitious, and hardworking individual, with broad skills and experience in digital marketing, social media, and virtual assistant. Furthermore, I am adept at handling multiple tasks on a daily basis competently and working well under pressure.

A key strength is communication; building strong relationships with people in order to deliver the best results.

Joanna Francesca G. Ramos
MANDALUYONG CITY, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Design and video editing
Data Entry
Content Creator
Researcher
Copy writter

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2004
Bachelor of Business Administration (BSBA), Major in Management Information Systems (MIS)

AMA Computer University

October 2-8, 2022
Facebook Ads Course

The VA Camp

October 9-15, 2022
General Virtual Assistant

The VA Camp

October 16-22, 2022
Graphic design Course

The VA Camp

November 26, 2022
Introduction to Graphic Design and Canva Features , Virtual Event Management

FHMOMS,Inc.

December 18,2022
General Virtual Assistance Training

ProVA

August 13,2023
Live In-Depth Training for Amazon Product Research for Online Arbitrage, Keepa Analysis, Seller Amp calculator and advanced product sourcing techniques

Virtual Assistance Alliance - Amazon Pro training

2008 - 2010
Jose, Nolasco Associates Law Office
(Encoder/Admin Assistant)

Answer phone calls, schedule meetings, and support visitors. Their duties may include filing, typing, copying, binding, scanning etc. They also complete operational tasks by scheduling and assigning administrative projects and expediting work results.

2015 - 2017
SH ESL Philippines Inc.
(Online ESL Instructor for Korean students (Office-based))

As an ESL teacher, I use various methods to teach English, including teaching methods. To develop lessons around literacy, writing, grammar, and vocabulary for Kids, Middle School, Highschool and College students

2018 - 2022
The Fashion kids Ph
(Admin/ Social Media Manager/Graphic design/FB ads)

The top OOTD portal of fashionable young Filipinos from all over the world with 6.2k Followers. Oversee a company’s interactions with the public by implementing social media platforms' content strategies. We create and update social media accounts to share content and maintain a presence on multiple sites. Our duties include analyzing engagement data and identifying trends in customer interactions, planning digital campaigns to build community online, and performing customer research and analysis.

October 2019 - December 2021
Minxla Ph.
(VA (OF- Promoted to TL))

Engage with subscribers through live chat and direct messaging. Create and maintain a positive and engaging environment for subscribers. Provide personalized attention and support to subscribers. Respond to subscriber inquiries and concerns in a timely and professional manner and Meet or exceed subscriber engagement and retention goals

October 2021 - December 2022
Xcreative Media Solutions
(SMM/Customer Service representative (non-voice))

Deals with clients from a variety of industries to provide services and support. The job involves interacting with customers, who may be individuals and resolving problems and concerns related to products or services purchased from the organization, Scheduling posted content (Instagram and Onlyfans)

October 2022 - January 2023
Cloudworkers
(Chat Moderator)

Manages message board or chat room discussion and reviews content to ensure every post meets the site's standards, which may include restrictions of hate speech, racism, and other forms of offensive behavior.

January 2023 - May 2023
Priscilla
(Virtual Assistant/Social Media Manager)

Manages Social Media accounts such as IG, Onlyfans and Reddit

January 2023 - August 2023
FEM studios
(SMM/Customer Service representative (non-voice))

Engage with subscribers through live chat and direct messaging. Create and maintain a positive and engaging environment for Onlyfans subscribers. Provide personalized attention and support and Respond to subscriber inquiries and concerns in a timely and professional manner and Meet or exceed subscriber engagement and retention goals.

September 2023 - present
The Social Upside
(Social Media Manager/Team leader)

*Handles Instagram, Twitter, tiktok, and reddit. Visual Content creation, community/audience engagement, analytic reporting, hashtag strategy, strategy development, and reporting
*Team oversight through supervision, performance monitoring, task allocation, workload management, scheduling, feedback loop, and adaptability

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.

Graphic Designer

Create visual text and imagery concepts, by hand or using computer software, to communicate ideas that inspire, inform,


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
MANDALUYONG CITY,
Philippines


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