Joanna Laine T. Maganto

Professional Virtual Assistant
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CONTACT INFO
  • +639053125047
  • joannalainemaganto07@gmail.com
  • Puerto Princesa City, Philippines
Executive Summary

A meticulous professional is well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls. Effectively able to meet set deadlines and process information through well-honed research skills.

Skills and Expertise

✔️ E-mail handling and Email inbox optimization
✔️ Calendar & Meeting Scheduling
✔️ Research, Data Collection and Data Entry
✔️ SMM (scheduling posts)
✔️ Website post management
✔️ Customer Support
✔️ Google Suite: Drive, Docs, Sheets, Forms, Mail, Calendar, Slides
✔️ MS Office (Word, Excel, PowerPoint, Outlook)
✔️ Graphic Designing
✔️ Other administrative support

EDUCATION
July 2010- March 2014

Bachelor of Science in Radiologic Technology

• Capture medical images using X-ray, CT, MRI, ultrasound, and other imaging modalities.
• They position patients accurately to ensure optimal imaging and diagnostic results.
• Operating and maintaining complex imaging equipment is a key part of their role.
• Technologists implement safety protocols to minimize radiation exposure for patients and themselves.
• They may adjust imaging parameters to enhance image quality and clarity.
• Ensuring the accuracy and quality of imaging procedures and results is crucial.
• They may assist in research projects by providing imaging expertise and technical support.
• Have opportunities for career advancement through specialization, leadership roles, and further education.
• Lifelong learning is essential to stay updated on advances in imaging technology and healthcare practices.

WORK EXPERIENCE
February 2017 - JULY 2017

TRAVEL AGENT, ADVIL TRAVEL AND TOURS

• Discuss travel plans and preferences with clients to understand their needs.
• Creating customized travel itineraries based on client preferences, budget, and destination.
• Reserving hotels, resorts, or other lodging accommodations for clients.
• Booking flights, trains, rental cars, or other modes of transportation for clients.
• Suggesting and arranging tours, excursions, activities, and experiences at the destination.
• Organizing group travel arrangements, including accommodations, transportation, and activities.
• Keeping clients informed about travel advisories, weather updates, and any changes to their travel plans.

AUGUST 2017 - MARCH 2024

HEALTH SPECIALIST,PHARMACY ASSISTANT AND OFFICER IN CHARGE, WATSON'S PERSONAL CARE STORE PHILIPPINES

• Conduct health consultations with customers.
• Provide guidance on over-the-counter products for minor ailments.
• Perform health screenings and offer recommendations.
• Manage inventory levels and stock rotation.
• Provide customer service and product recommendations.
• Manage staffing schedules and assignments.
• Reporting sales and Inventory
• Process customer transactions accurately and efficiently.
• Handle cash, credit card, and other payment methods.

January - March 2024

FREELANCER

• Develop engaging content for various social media platforms, including text, image, and video content.
• Plan and execute social media strategies to increase brand awareness, engagement, and followership.
• Monitor social media channels for mentions of the brand, industry trends, and relevant conversations.
• Enter data accurately and efficiently into databases, spreadsheets, or other systems.
• Schedule appointments, meetings, and events for managers or teams.
• Coordinate travel logistics including booking flights, hotels, and transportation.
• Sort, respond to, and prioritize emails, managing the inbox efficiently.