2008
Bachelor of Secondary Education Major in Mathematics
Rizal Technological University
More Info About Me
Fancy meeting you!
I'm Joan A. Batula, a mother of three wonderful boys. College graduate with a degree in education and pursuing another milestone by taking up master's degree.
I'm a general virtual assistant who takes on jobs and responsibilities that exceed client expectations. I'm excited to help out with whatever you need!
I know you're busy, so let me take some of the pressure off by handling those tasks that are causing you stress. I'm detail oriented and thrive in high-pressure situations, so you can be confident that your needs will be taken care of.
Please don't hesitate to let me know if there's anything I can do to help you out. I'm here to serve!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2022
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Continuous
Hue-Gah Home Los Angeles CA
(Shopify Virtual Assistant/Customer Support)
Respond to emails and phone calls.
Schedule meetings.
Book travel and accommodations.
Manage a contact list.
Prepare customer spreadsheets and keep online records.
Organize managers' calendars.
Perform market research.
Create presentations, as assigned.
2022
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Continuous
Hue-Gah Home Los Angeles CA / Lots' A Travel
(SEO Specialist)
Execute tests, collect and analyze data and results, identify trends and insights in order to achieve maximum ROI in paid search campaigns
Track, report, and analyze website analytics and PPC initiatives and campaigns
Manage campaign expenses, staying on budget, estimating monthly costs and reconciling discrepancies.
Optimize copy and landing pages for search engine marketing
Perform ongoing keyword discovery, expansion and optimization
Research and implement search engine optimization recommendations
Research and analyze competitor advertising links
Develop and implement link building strategy
Work with the development team to ensure SEO best practices are properly implemented on newly developed code
Work with editorial and marketing teams to drive SEO in content creation and content programming
Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.
2022
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2022
WITHYPE
(Virtual Assistant)
Provide first class administrative support to the leader and manager.
• Schedule and manage demanding calendars interacting daily with others both locally and internationally.
• Accounting support including raising purchase requisitions, Apple Own Use orders, Goods Receipts, creating new vendors, expense reports, etc.
• Arrange and event-manage business meetings, offsite conferences, all hands events, etc.
• Coordinate timing and meetings.
• Prepare meeting materials ahead of time.
• organize meetings via face to face, VC and conference calls.
• Attend meetings, circulate minutes and follow up as required.
• Handle and maintain highly confidential and sensitive information.
2022
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2022
Lots’ A Travel
(Travel Specialist)
• Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.
• Negotiating preferred rates with vendors of direct travel.
• Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities.
• Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.
• Assisting with any travel-related issues that may arise.
• Researching travel deals and evaluating prices and services.
• Arranging travel accommodations for business visitors.
• Creating, optimizing, and monitoring corporate travel policies.
• Preparing travel budget reports.
• Analyzing and preparing reports on travel spend.
• Analyze customer expectations according to past social media activity
• Develop social media campaigns
• Define KPIs and KRAs for social media campaigns
• Update social media content across all channels
2009
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2022
Jollibee
(Assistant Restaurant Manager)
Research new wholesale food suppliers and negotiate prices
Calculate future needs in kitchenware and equipment and place orders, as needed
Manage and store vendors’ contracts and invoices
Coordinate communication between front of the house and back of the house staff
Prepare shift schedules
Process payroll for all restaurant staff
Supervise kitchen and wait staff and provide assistance, as needed
Keep detailed records of daily, weekly and monthly costs and revenues
Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
Monitor compliance with safety and hygiene regulations
Gather guests’ feedback and recommend improvements to our menus
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Search Engine Optimization
optimizes a website for search engines, increasing its ranking on Google and Bing.