Jiezelyn C. Garcinez-Jaganas

Social Media Manager | Executive Assistant | Graphic Artist | Web Designer
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Contact Information
  • +63976-126-9163
  • jiezelyngarcinez.jaganas@gmail.com
  • General Santos City, Philippines
Education

STI College General Santos, 2011 - 2015

Bachelor of Science Information Technology

Core Skills

Business & Operations Management

• Corporate governance and compliance
• Payroll processing and government contributions (SSS, Pag-IBIG, PhilHealth)
• Tax filing using eFPS
• Permit renewal and document management
• Inventory, sales, and stock movement monitoring
• Employee timekeeping and HR record management
• Processing employee requests (leave, petty cash, salary advances, etc.)
• Workflow optimization and administrative support

Finance & Administration

• Financial data encoding and voucher preparation
• Petty cash and expense liquidation
• Check collection, issuance, and journal recording
• Billing, invoicing, and account verification
• Accurate documentation and record-keeping

Graphic Design & Marketing

• Visual branding and promotional design
• Logo creation, photo editing, and layout design
• Social media content creation and campaign assistance
• Basic photography for marketing purposes
• Certified in Digital Marketing and E-commerce

Web & Software Skills

• WordPress content management
• Basic front-end development (HTML, CSS)
• UX design principles (Certified in Foundations of UX Design)
• Software Quality Assurance (manual testing and bug reporting)

• Adobe Photoshop / Canva
• Microsoft Office (Word, Excel, PowerPoint)
• Google Workspace (Docs, Sheets, Slides, Drive)
• Social Media Platforms (LinkedIn, Facebook, Instagram)
• Tax and payroll portals (BIR eFPS, SSS, Pag-IBIG, PhilHealth)

Soft Skills

• Detail-oriented and highly organized
• Strong communication and interpersonal skills
• Problem-solving and analytical thinking
• Time management and multitasking
• Leadership and team coordination

Character Reference

Dhamielyn A. Sarno, MIT, Project Manager

PRO VA PH
dhamsarno@gmail.com
0915-832-5769

Summary

A versatile and results-driven professional with a solid background in graphic design, payroll and HR management, administration, and corporate governance. Known for blending creative thinking with structured execution, I’ve played an all-around role at NutNull—overseeing everything from employee management and payroll processing to branding, design, and compliance.

With certifications in UX Design and Digital Marketing, I bring a modern, user-focused approach to both business operations and creative projects. I thrive in dynamic environments, wearing multiple hats to support teams, streamline processes, and drive meaningful results.

Professional Experience
January 2021 - Present

Nutnull PC Corporation, Corporate Secretary | Operations Manager

Manage board resolutions, corporate records, and company permits, ensuring timely renewals. Oversee payroll processing, employee contributions (SSS, Pag-Ibig, Philhealth), and tax filings. Handle employee time records, leave request, and financial transactions, including petty cash, salary advances and expense liquidation. Encode financial data, process vouchers, and track cash flows. Manage check collection, issuance, and journal entries. Monitor sales, inventory, and stock movements.

May 2019 - December 2024

Nutnull IT Solutions, Operations Manager

Handle graphic design and branding, ensuring cohesive visuals for logos, websites, and products. Ensure policy compliance and support business operations for smooth workflow. Act as Officer-in-Charge when the CEO is unavailable. Conduct software quality assurance (QA) for local projects. Oversee payroll management, ensuring accurate and timely processing with proper deductions. Manage employee timekeeping, attendance records, and discrepancies. Maintain HR records, including contracts, performance evaluations, and issued equipment. Process and track employee requests, such as leave, petty cash, salary advances, acquisitions, and overtime.

August 2018 - April 2019

Barriomart Convenience Store, Convenience Store Manager

Oversee daily store operations, including sales, inventory management, and supply ordering. Ensure all products are properly encoded into the system for accurate tracking. Monitor stock levels, coordinate with suppliers for restocking, and maintain organized inventory records. Handle cash flow, sales reports, and overall store performance to ensure smooth and efficient operations.

March 2016 - October 2016

Nutnull Computer Solutions, Junior Software Developer (Trainee)

Participate in a training program focused on web development, including WordPress, HTML, and CSS. Assist in basic website development tasks, theme customization, and content management. Gain hands-on experience in front-end design and coding best practices. Collaborate with senior developers to learn problem-solving techniques and industry standards. Develop foundational skills to support future growth in software development.

December 2015 - Febuary 2016

Great Image Corporation, Secretary/Graphic Artist

I handled daily sales transactions and assisted clients, ensuring smooth operations and customer satisfaction. In addition to my primary duties, I stepped in as a photographer when needed, capturing professional images to meet clients’ needs. I also designed and edited photo layouts, maintaining high-quality visual presentations. Furthermore, I managed the store’s material inventory, ensuring that all necessary supplies were available for seamless workflow and service delivery.

December 2014 - April 2015

General Santos City Water District, On-the-Job Training | Billing Assistant

Assist in billing operations, including data entry, invoice generation, and account verification. Support the processing of customer payments, bill adjustments, and account inquiries. Help maintain accurate billing records and reports. Learn and apply billing procedures and policies under the guidance of senior staff. Provide clerical and administrative support, such as document filing and record-keeping, to ensure smooth operations in the billing department.

October 2014 - December 2014

Data Soft Logic Corporation, On-the-Job Training | Quality Assurance Assistant

Assist in testing and evaluating software systems to ensure quality and functionality. Support the identification and documentation of bugs, errors, and performance issues. Learn and apply QA testing procedures, including manual and automated testing. Collaborate with developers to enhance system reliability and user experience. Maintain test reports and documentation to track software improvements.

Training and Certifications

Google UX Design, Coursera

• Start the UX Design Process: Empathize, Define, and Ideate
• Foundations of User Experience (UX) Design
• Build Wireframes and Low-Fidelity Prototypes
• Conduct UX Research and Test Early Concepts

Google Digital Marketing & E-commerce, Coursera

• Foundations of Digital Marketing and E-commerce
• Attract and Engage Customers with Digital Marketing

General Virtual Assistance Training, ProVAPH