To be part of the industry where my field of expertise acquired from my studies/experiences can greatly contribute to the company's development as it continues to provide products and services to its clients locally and globally.

• Microsoft Office literate
• Good customer service
• Problem-Solving
• Computer Literacy
• Administrative works

2014-2017

UNIVERSITY OF PERPETUAL HELP SYSTEM DALTA, BS IN TOURISM

July 2022 – December 2022

NOWCOM GLOBAL SERVICES, Customer Service Representative

• Answer inbound calls
• Assist customers regarding their car loans
• Collecting and Processing payments for car loans
• Manage and update customer databases
• Set up Automatic payment, sent out extension agreement, and Changed customer due date as per customer request
• Respond to inquiries and complaints from the customer
• Assist inbound calls from the dealership, insurance, and repossession company

2022-2022

VXI GLOBAL SOLUTIONS, Account Associate

• Answering Customer Inquiries
• Troubleshooting Technical Issues
• Billing and Payment Assistance
• Up-selling and Cross-selling
• Data Entry and Record-Keeping

2019-2021

SA RIVENDELL GLOBAL SUPPORT, Admin Assistant

• Review and maintain written and computer files, plus conduct data entry
• Assist in the coordination of administrative functions, including a budget, and clerical duties
• Responsible for maintaining office supplies
• Scheduling appointments: Scheduling meetings, appointments, and events, and sending reminders to attendees

2018-2019

SUNLIGHT ECO TOURISM ISLAND RESORT, Guest Service Associate

• Assist guests with check-in & check-out processes
• Handling guest inquiries: Responding to guest questions and concerns, providing information about the hotel's amenities and services, and assisting with restaurant reservations, transportation, and other requests.
• Cashiering functions
• Accommodate guests attentively, courteously, and friendly manner during their stay.

2017-2018

FILINVEST CYBERZONE, Receptionist

• Serves visitors by greeting, welcoming, and directing them appropriately
• Directs visitors by maintaining employee and department directories
• Maintains security by following procedures, monitoring logbooks, and issuing visitor badges
• Notifies company personnel of visitor arrival