Jhoana Mariel Salvador

Freelance
User Thumbnail
Address and Email

Manama Bahrain
Contact Number

+97332214255 , jhoanamariel@gmail.com
About Me:

Hi Im Jhoana Mariel I have seven years experience as a Visual Merchandiser, three years in Sales Executive and two years as a Marketing and Front desk officer. My dedication and helping others has helped me create successful teams that support each other. I enjoy challenge of finding unique ways to fulfill customer’s needs.

PERSONAL PROFILE
Profile Female, 36 Married
Nationality Filipino
Highest Educational Attainment Bachelor of Science in Hotel and Restaurant
Management
Current Location Kingdom of Bahrain
EDUCATION
April 2006

BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT, Angeles University Foundation, City of Angeles Pampanga Philippines

Others:
French Class
Alliance Française Bahrain; October 4- December 19, 2009

3D Sketchup 18 hours of course work
Filipino Institute Bahrain Campus
April 26 2019
Career Objective

To join a prominent and dynamic organization that offers a constructive workplace for
communicating and interacting with people, where I can enhance and share my knowledge
and skills, in order to build a long-term career in my profession with the opportunity for
career growth and advancement.
ADDITIONAL PROFICIENCIES

* Proven ability to write and speak communicatively
* Strong visual skills and technical knowledge on the use of colors, accessories, and texture
to enhance sales volume
* Able to multitask
* Excellent organizational skills
* Proficient with MS Office programs, such as Word, Excel and PowerPoint.
* Team player, very reliable, resourceful and hardworking.
* Adept on learning new concepts and responsibilities.
* Goal and results oriented and able to motivate others to perform at their highest levels.
* Highly self-motivated and ambitious in achieving goals.
PROFESSIONAL EXPERIENCE
November 2011- January 2018

Assistant Supervisor VISUAL MERCHANDISER, ID Design WLL

Mainly responsible for the visual representation of the showroom by maintaining
high standards of visual proposition through use of new lines to continuously
update and refreshed the look of the store.

Quality Functions:
Organizing the effective and efficient utilization of show room space
Creates theme, store layouts and special designs for show room
Ocular inspection of establishments and providing functional layouts of furniture and designs
Provides client consultations, site visits and discussed current home trends.
Advised clients on interior finishes, furniture styles, space planning and design layouts.
Processed planning of budgets and quotations for customer requests along with setting up delivery dates
Working closely with the management and marketing team to increase sales.
Recommending brand, price point and buying depth strategies.
Working with the VM Manager & sales teams to achieve commercial goals.
Involved in rearranging, remerchandising & replenishing new stock as it arrives.
Analyzing sales figures and forecasting future sales volumes.
Communicating with other retail channels on overall business plans.
Coordinating showroom display in line with brand guidelines and strategy
Translating catalogues & promotions into real designs on the showroom floor.
Reporting on mark down strategies, current performance and market trends.
September 2009- November 2011

Customer Service/ Sales Executive, ID Design WLL

Quality Functions:
* Deals directly with customers and respond to their needs promptly; process orders, forms,
delivery schedule and request; communicate and coordinate with internal department;
manage administrative function such as preparation of end of day reports.
* Communicate with the management team in order to work out the display points as well
as to what items are to be displayed in accordance to company’s theme and standard
layout display. Handles inventory of items and ensure that items are available to
customers.
May 2008- September 2009

Sales Executive, Change of Scandinavia / ID Design WLL

Quality Functions:
* Taking care of the sales with focus on achieving predefined target and growth.
* Maintain and develop good relationship with customers through personal contact or
meetings or via telephone etc.
February 12, 2007 – January 17, 2008

MARKETING OFFICER /FRONT DESK OFFICER, Quantum Suites Hotels and Resort Philippines

Quality Functions:
* Provided marketing services in the establishment of operations and administrative
systems in the company as well as marketing of the hotel through, marketing
promotions and strategies to various clients both individual and corporate.
* Handling inquiries of room rates and availabilities; room blocking and allotment for
special functions.
* Monitoring out orders and off-market room for sales department references.
Receiving and encoding bookings in hotel system; updating sales department
regarding the availability of rooms and other facilities as their reference for selling
accommodations. Updating the system regarding amendments of rates coming from
sales department.
* Ensures timely delivery and preparation of report and reconcile them at the
transaction period.
June – December 2006

FRONT DESK OFFICER/ CASHIER, Hotel New Arirang Philippines

Quality Functions:
* Maximizing customer satisfaction level by monitoring customer complains and handling
customer grievances and resolving their issues for customer retention
* Working directly with concierge staff; Arranging guest travel and transportation – for
example, to the airport; Calculate final bills and receive payment; Direct calls from guests
and (depending on hotel size) take room service orders; Receiving and sending emails
such bookings, reservations, transport.