2013
BSBA Major in Marketing Management
Sacred Heart College
Get to know Me.
Hi, I'm Jessielyn but you may call me Jessie. I am passionate in what I do by putting my best in it resulting to excellence.
I spent eight years working in the BPO sector, which helped me develop a better perspective on everything. I am detailed and goal oriented person who is committed in delivering work a premium quality. I have the initiative to perform tasks that I consider helpful to the business and to be able to suggest improvements and innovations along the way.
My Skills and Competencies
Data Entry
Content Writing/Marketing
Certificates
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My Experience and Education
2019
-
2023
Optum Global Advantage
(Customer Service Representative / Process Trainer)
Coordinating healthcare benefits for the member. Handles new hire training and provide reintegration for refresher agents
2018
-
2019
Everise (C3)
(Customer Service Representative)
Assist members in pharmacy related concerns like prescription refilling and tracking prescription orders.
2017
-
2018
Teleperformance
(Customer Service Representative)
Assist members in paying their insurance claims and make necessary changes on member's account.
My Services
Content Writing/Marketing
Stay up to date with industry trends and best practices in content writing and digital marketing.
Data Entry Specialist
Ensure that data is accurately entered and updated in databases or computer systems.