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Bachelor of Science in Commerce
Far Eastern University
Hi, I'm Jessica. I live in Baguio City. I am an aspiring EVA with bookkeeping expertise. I have been working in the corporate world and also in the BPO industry for 9 years on different roles in Administration, Operations and Accounting. I help clients achieve their target and provide helpful info to run their business and to free themselves from time consuming task.
Fun Facts : I love to travel, see new places, experience new stuff, meeting new people. I also love going to the beach, cooking, reading fiction novels, and watching Korean drama.
My Skills and Competencies
Chat and Email support
Admin assist
Social Media Management Assistant
Bookkeeping/Quickbooks
Certificates
My Experience and Education
2022
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2022
Freelancer
(Virtual Assistant-Bookkeeper)
Email management
Sort packing slips and invoices and save info into dropbox
Track Amex expenses
Record Invoices into Quickbooks desktop
2020
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2022
Taskus
(CHAT/EMAIL SUPPORT)
• Receives and Promptly responds to Customer queries Document issues and resolutions
• Learn new products and services
• Develop customer service solutions
• Identify possible website errors. Send emails to Customers
2015
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2018
Nobletrends Unbound, Inc.
(TEAM LEAD)
Organizing, delegating, managing, and performance monitoring of team members.
Acts mostly as motivator, supervisor, and mentor.
Performs administrative task and write reports,
Responds to clients through email.
Participates in meetings and conferences with the client.
Sept 2008
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November 2009
RSD CONSULTANCY SERVICES PTY LTD
(Executive Assistant/Bookkeeper)
Prepare reports and writes communication letters and email. Perform office services and administrative tasks assigned. This generally includes answering phones, taking memos, and maintaining files, receipts, and important documents. Responsible for calendar management, organizing meetings, liaising with Department heads, and Arranging extensive and complex business and personal travels (hotels, visas, transports, events). Claim travel and business expenses, Negotiate office supplier contracts, and ensure it's within budget, Organize all administrative activities to ensure smooth running of office (pantry, office supplies and utilities), Assigning and monitor clerical functions and
Do light bookkeeping such as payables, receivables, etc. Prepares payable vouchers and Invoices
My Services
Customer Service Chat and Email Support
Receives and promptly responds to customer queries and concerns. Create solutions for client service
Executive Admin Assistance
Calendar scheduling, email management, travel planning, file organization, and assisting other staff members.
Social Media Expert
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Bookkeeping/Quickbooks Online
Performed accounts receivable and accounts payable functions, balanced cash, and posted sales invoices.
Testimonials
Katsthetic Project
I love working with Jessica Jordan. She is an amazing social media manager and a content creator. A detailed oriented person that is always willing to learn new things and make her task well done. She can follow guidelines and instructions well. One thing I love about her is the ability to work independently.