Welcome to my portfolio! I'm your awesome VA, Jessica Leej

A little about me.

Hello there, Jessy here!
I'm from the most hospitable country in the world, the Philippines!

My hobby is watching DIY stuff on Youtube. I also love attending webinars and training about Freelancing, and so far, I have learned different skills which significantly impacted my career and personal life.

But above all, I love going to social media and creating content and blogs which aim to help, motivate and encourage my fellowmen who are just starting their career in the freelance industry.

That's just a little about me.
Here's something BIG.

My excitement to be a part of your team very soon!

Jessica Leej M. Sibbaluca
Rodriguez, Rizal, Philippines
aicahsibbs@gmail.com
Freelancer
View Work Hire Me

My Skills and Competencies

Social Media Marketer
Facebook Ads Specialist
Real Estate Cold Caller | Appointment Setter
Professional Virtual Assistant
Social Media Management
Graphic Design

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2012
Bachelor of Science in Hotel and Restaurant Management

Our Lady of Fatima University

2021
Caregiver | Healthcare Services

Caregiver, Basic Nursing Skills

2021 - 2022
123Websites
(Virtual Assitant)

I worked directly with the owner of 123 Websites, located in Laguna Beach, California. This was my first remote job and I truly enjoyed working with him. I helped him source telemarketers. Aside from that, he also tasked me to qualify and screen calls of the telemarketers to ensure we provide quality services to our clients over the phone. This job opened doors of knowledge and skills to me that I will always be truly grateful of.

2019 - 2020
Convergys
(Customer Service Sales Representative)

TELECOMMUNICATION
• Provide effective resolution to client’s concerns
• Pitch product to prospects
• Manage billing concerns and disputes
• Give client information about Telco postpaid plans, benefits, freebies,
and promotions

2018 - 2019
Alorica
(Inbound Customer Service Representative)

HEALTHCARE
• Provide quality customer service assistance to clients
• Managing client’s insurance claims/policies
• Updating client’s insurance status and medication
• Ensuring client’s satisfaction, exceeding client’s expectation and
• Manage client’s appointment with their healthcare provider

2017 - 2018
SITEL Group
(Inbound Customer Service Representative)

DIGITAL SATELLITE COMPANY
• Provide satisfactory customer service by resolving client’s complaints
and queries through call, chat, and e-mails
• Provide information about products and services
• Process and track orders/deliveries
• Organize schedule/appointments with their technician
• Coordinate with the technical and sales team upon client’s request
• Resolve client’s minor technical issues
• Pitch other products and services

My Services

Professional Virtual Assistant

Administrative Tasks ● Phone, e-mail, instant messaging skills ● Organizational and time management skills

Social Media Management

Conduct a social media audit ● Decide on the right social media platforms ● Analyze your target audience

Lead Generation Specialist

Expand Your Market ● Boost Your Revenue ● Attract and qualify more potential customers ● Set up appointments

Graphic Designer

Defining requirements ● Visualizing ● Creating graphics including illustrations, logos, layouts, and photos

Content Creator

Written and verbal media for both private and public consumption ● Promote companies' products and services


Works

Social Media Manager

1 Min. Slideshow

Social Media Marketing Sp...

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Rodriguez, Rizal,
Philippines
Email :
aicahsibbs@gmail.com


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