Your Digital Ally: Meet Your Next Virtual Assistant!
Hello, My name is Jessemae, you can call me "Mae" and I bring a diverse set of skills to the table, having worked in a variety of customer-centric roles over the years. I have over 7 years of experience as a Technical Support Specialist, where I honed my problem-solving abilities and developed a deep understanding of troubleshooting. My role allowed me to guide customers through complex technical issues while maintaining a positive experience.
In addition, I have more than 2 years and counting as a Social Media Manager, where I am responsible for creating engaging content, managing brand presence across platforms, and developing strategies to drive growth and engagement. This role sharpened my creativity and marketing acumen while emphasizing the importance of customer interaction in a digital space.
Most recently, I work for 7 months now as a Customer Service Representative, focusing on providing top-notch service, addressing customer inquiries, and ensuring satisfaction. This experience reinforced my commitment to delivering excellent service in every interaction.
Throughout these roles, I’ve developed strong time management skills, balancing multiple tasks and priorities effectively. Whether it’s troubleshooting technical issues, creating content, or managing customer queries, I’m able to deliver results on time without sacrificing quality.
I thrive in environments that require both technical expertise and strong Dedication, and I’m passionate about using my problem-solving abilities to drive customer satisfaction. I’m excited about the opportunity to bring my experience, skills, and time management abilities to new challenges and make a positive impact.
