Houston and Co. Realty Group, Executive Assistant

Responsibilities:

✅ Market Research
✅ Property Listings
✅ Coordinating property inspections, appraisals, and maintenance
✅ Transaction/Document Management
✅ Maintaining filing systems and records
✅ Basic Graphic Designing
✅ Basic Video Editing
✅ Managing calendars, scheduling meetings, and organizing travel arrangements,
✅ HR and talent acquisition
✅ Training and Proposal Creation
✅ Troubleshooting Technical Issues
✅ Utilizing Real Estate Software and Tools for Property Management or CRM
✅ Running FB Ads
✅ Website Management
✅ Organizing and Coordinating Events
✅ Assisting with budgeting, invoicing, and expense tracking
✅ Payroll Management
✅ Handling internal phone calls, emails, and other forms of communication
✅ Creation of workflows/ funnels/ checklist
✅ Assisting with marketing campaigns, including social media, email newsletters, and promotional materials.
✅ Overseeing office supplies and equipment.
✅ Implementing office policies and procedures.

Sharanis Publishing House, Executive Assistant

Responsibilities:

✅ Managing calendars, scheduling meetings, and organizing travel arrangements for executives.
✅ Handling emails, and other forms of communication.
✅ Maintaining filing systems and records.
✅ Coordinating with writers, editors, and other staff to ensure deadlines are met.
✅ Assisting with the preparation and proofreading of articles and content.
✅ Acting as a point of contact for contributors, advertisers, and clients.
✅ Ensuring excellent customer service and maintaining strong relationships with contributors and clients.
✅ Organizing and coordinating FB events
✅ Assisting with event promotion and follow-up
✅ Lead generation
✅ Assisting with invoicing and expense tracking.
✅ Client Payment Follow-Up
✅ Client communication (Email)
✅ Transcribing podcasts and uploading them to YouTube
✅ Drafting contracts and ensuring they were signed by clients

Freelancing, eBay Virtual Assistant

Part Time Responsibilities:

✅ Conducting research on competitors, market trends, and customer preferences.
✅ Product Listing
✅ Product Graphic Designing/Editing
✅ Responding to customer inquiries and resolving issues via email or chat
✅ Monitoring stock levels and coordinating with suppliers for restocking.
✅ Managing order processing, ensuring timely and accurate fulfillment.
✅ Coordinating with logistics and shipping companies.
✅ Handling returns, exchanges, and refunds.
✅ Managing customer feedback and reviews.
✅ Providing after-sales support and follow-up
✅ Maintaining and updating the customer database.
✅ Managing inventory records and tracking sales data.
✅ Optimizing product listings for search engines

Freelancing, Video Editor | Youtube Manager | Graphic Designer

Part Time Responsibilities:

✅ Editing videos, adding graphics, subtitles, and other elements to enhance content.
✅ Uploading videos to YouTube and optimizing them with appropriate titles, descriptions, tags, and thumbnails.
✅ Managing the YouTube channel's overall look, including updating channel art, profile picture, and playlists.
✅ Ensuring the channel is up to date with the latest YouTube features and guidelines.
✅ Responding to comments and engaging with viewers.
✅ Conducting keyword research to optimize video titles, descriptions, and tags for better visibility.
✅ Analyzing YouTube analytics to track performance metrics such as views, watch time, and audience retention.
✅ Providing reports and insights to inform content strategy.
✅ Sharing videos across other social media platforms to drive traffic.
✅ Engaging with the community through comments, live chats, and social media interactions.
✅ Managing YouTube monetization settings and ensuring compliance with YouTube's monetization policies.

Freelancing, Lead Generation Specialist

Part Time Responsibilities:

✅ Conducting market research to identify potential leads and target markets.
✅ Utilizing various tools and platforms (e.g., LinkedIn, industry databases) to gather information on potential leads.
✅ Crafting personalized messages to engage potential leads and initiate conversations.
✅ Following up with leads
✅ Segmenting leads based on criteria such as industry, company size, and stage in the buying process.

Freelancing, Tiktok Lead Generation Specialist

Part Time Responsibilities:

✅Research TikTok sport personalities in the US interested in trying a new item for free
✅ Identify potential candidates who might become paid endorsers of the item
✅ Collect email addresses, profile links, and other relevant details
✅ Compile the collected information into a spreadsheet

TASK US, INC., Delivery Order Taker

Responsibilities:

✅ Answering incoming calls or responding to online orders from customers.
✅ Providing information about menu items, specials, and promotions.
✅ Assisting customers with their order choices and upselling additional items.
✅ Verifying customer information and delivery addresses.
✅ Ensuring special requests and dietary preferences are noted and communicated to the kitchen or fulfillment team.
✅ Addressing any payment issues or discrepancies.
✅ Addressing customer inquiries, concerns, and complaints promptly and professionally.
✅ Providing updates on order status and estimated delivery times.
✅ Resolving any issues related to order errors, delays, or delivery problems.
✅ Monitoring order progress and coordinating with team members to address any issues.
✅ Ensuring all orders are complete and accurate before finalizing

TELUS INTERNATIONAL PHILIPPINES, INC., Customer Service Representative

Responsibilities:

✅ Handling emails from driver-partners and riders.
✅ Resolving issues related to lost items, ride disputes, and payment concerns.
✅ Assisting drivers with account setup, documentation, and onboarding processes.
✅ Addressing driver queries related to payments, ride disputes, and technical issues.
✅ Providing guidance on company policies, procedures, and best practices.
✅ Investigating and resolving complaints from both riders and drivers.
✅ Escalating complex issues to higher-level support or specialized teams when necessary.
✅ Ensuring timely and accurate resolution of all reported issues.
✅ Updating rider and driver profiles with accurate and current information.
✅ Handling requests for account changes, such as phone number updates and password resets.
✅ Verifying documents and ensuring compliance with company’s requirements for drivers.
✅ Recording details of inquiries, complaints, and resolutions accurately in the CRM system.
✅ Attending training sessions to enhance knowledge and skills

Task Us, Inc., Delivery Order Taker

Responsibilities:

✅ Answering incoming calls or responding to online orders from customers.
✅ Providing information about menu items, specials, and promotions.
✅ Assisting customers with their order choices and upselling additional items.
✅ Verifying customer information and delivery addresses.
✅ Ensuring special requests and dietary preferences are noted and communicated to the kitchen or fulfillment team.
✅ Addressing any payment issues or discrepancies.
✅ Addressing customer inquiries, concerns, and complaints promptly and professionally.
✅ Providing updates on order status and estimated delivery times.
✅ Resolving any issues related to order errors, delays, or delivery problems.
✅ Monitoring order progress and coordinating with team members to address any issues.
✅ Ensuring all orders are complete and accurate before finalizing

Telus International Philippines, Inc., Customer Service Representative

Responsibilities:

✅ Handling emails from driver-partners and riders.
✅ Resolving issues related to lost items, ride disputes, and payment concerns.
✅ Assisting drivers with account setup, documentation, and onboarding processes.
✅ Addressing driver queries related to payments, ride disputes, and technical issues.
✅ Providing guidance on company policies, procedures, and best practices.
✅ Investigating and resolving complaints from both riders and drivers.
✅ Escalating complex issues to higher-level support or specialized teams when necessary.
✅ Ensuring timely and accurate resolution of all reported issues.
✅ Updating rider and driver profiles with accurate and current information.
✅ Handling requests for account changes, such as phone number updates and password resets.
✅ Verifying documents and ensuring compliance with company’s requirements for drivers.
✅ Recording details of inquiries, complaints, and resolutions accurately in the CRM system.
✅ Attending training sessions to enhance knowledge and skills