2017
AB Economics
Xavier University – Ateneo de Cagayan
More Info About Me
Hi there! My name is Jessa and you can call me “Jess”. I’m a virtual assistant that helps clients achieve their goals. I have three years of work experience as a Customer Service Representative for three BPO companies. I worked with accounts that provided me with profound experience in sales and basic administrative tasks.
My Skills and Competencies
Amazon VA
Product Sourcing
Social Media Management
Video Editing
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2023
Outsourced Doers
(Digital Marketing Virtual Assistant)
• Responding to incoming emails from Founder’s clients
• Organizing clients’ files
• Managing of Founder’s social media accounts
• Building of sales page
2021
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2022
Concentrix
(Technical Support Representative)
• Responding to incoming emails from customers
• Provide troubleshooting steps for gaming devices
2020
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2021
SupportZebra
(Customer Care Ambassador)
• Managing of inbound and outbound calls
• Replying to internal and external emails
• Entering data and medical results for clients
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Product Sourcing
I'll help you find profitable products and achieve your Amazon sales target.