BS Accounting Technology
Holy Cross of Davao College
I am an experienced Bookkeeper and Administrative Assistant with a solid background in managing financial records, client communications, and daily administrative operations. I have handled bookkeeping for multiple clients across diverse industries using cloud-based tools like QuickBooks, ensuring accurate reconciliations, up-to-date ledgers, and well-organized financial data. My work includes generating customized financial reports—such as P&L statements, balance sheets, and cash flow reports—to support CPAs and guide client decision-making. I maintain a high level of confidentiality, accuracy, and integrity in managing sensitive financial information.
In addition to my bookkeeping expertise, I excel in administrative support tasks such as managing emails, scheduling meetings, maintaining calendars, and sending engagement or proposal emails to clients. I am proficient with spreadsheets and communication platforms like GSuite and Microsoft Office, enabling smooth coordination and efficient workflow management. I bring strong skills in data analysis, quality assurance, time-management, leadership, customer service, and detailed documentation. Adaptable and able to work with minimal supervision, I consistently deliver organized, reliable, and timely results that support both team and client success.
Holy Cross of Davao College
* Maintain and manage bookkeeping for multiple clients across various industries using cloud accounting software like Quickbooks
* Regularly reconcile intercompany, bank, credit card, and loan accounts to ensure accuracy and compliance.
* Generate customized financial reports (P&L, balance sheet, cash flow) to support CPA analysis and client decision making.
* Maintain confidentiality and integrity in handling sensitive client financial data.
* Collaborated with accountants and clients remotely, ensuring timely communication and resolution of financial discrepancies.
* Perform administrative tasks such as calling clients for follow-ups, answering incoming calls to address client concerns, and managing emails to ensure timely and organized communication.
* Manage invoices in both Canopy and QuickBooks, ensuring that all invoices are accurately prepared, sent promptly, and payments are tracked and recorded properly.
* Advertising evaluator focusing on reviewing sponsored ad before approving/rejecting
* Verify listings, labels, photos, and other content for correctness and clarity.
* Make sure all content is presented in clear, businesslike English and satisfies our quality requirements.
* Addressing clients concern through email ticketing system and providing support to help them resolve their advertising issues as well as business account concerns
* Listened to calls either recorded live or side-by-side while communicating feedback.
* Understood the priority of the organization and evaluated call behaviors for regulatory compliance, cross-selling, and adherence to policy.
* Implemented programs for agent coaching and training.
* Complete daily, weekly, monthly reporting with partners
* Manage the call quality program by listening to calls, providing feedback, and managing calibration calls with both OPS team and client
* Responsible for logging income, expenses, and financial activities accurately.
* Collaborated with clients to address questions, obtain complete documentation and ensure accuracy of accounts
* Ensuring records match bank statements and identifying discrepancies.
* Entering financial transactions into the accounting system as they occur
* Preparing profit & loss statements, balance sheets, and cash flow reports.
Accurately enter, update, and organize data while ensuring completeness and error-free records.
Provides admin tasks such as email management, scheduling, data entry, customer service, and social media management.
Records transactions, manages finances, tracks expenses, reconciles accounts, and ensures accurate financial reports.