2019
BS Accounting Technology
Holy Cross of Davao College
Get to know me more!
I’m a versatile professional with expertise in QuickBooks Bookkeeping, along with experience in Quality Assurance (BPO), Virtual Assistance, and Shopify E-commerce. My background in bookkeeping allows me to efficiently handle financial record-keeping, invoicing, expense tracking, and reconciliation using QuickBooks, ensuring businesses maintain accurate and well-organized financial data. I understand the importance of proper accounting in business growth and am committed to keeping financial records clear and up to date.
Beyond bookkeeping, I also have experience as a Quality Assurance Analyst in a BPO setting, where I focused on monitoring and improving customer interactions to ensure high service standards. Additionally, I have worked as a Virtual Assistant, managing admin tasks, email correspondence, scheduling, and customer support to help businesses stay productive. On the e-commerce side, I have been trained in Shopify Dropshipping, assisting with store setup, product research, order fulfillment, and marketing strategies to help online businesses thrive. With my diverse skill set and keen attention to detail, I’m dedicated to supporting businesses in both their financial management and overall operations.
My Skills and Competencies
Social Media Management
Shopify Expert
Data Entry
Content Creator
Customer Service
Quality Assurance
Bookkeeping with Quickbooks
Certificates
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My Experience and Education
Feb.4, 2025
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Feb. 9, 2025
Freelance Academy
(Bookkeeping training with Quickbooks)
Installed and configured QuickBooks, set up company profiles, managed the chart of accounts, and recorded income, expenses, and journal entries. Created invoices, tracked customer payments, managed accounts payable/receivable, linked bank accounts, and performed bank reconciliations. Generated financial statements (Profit & Loss, Balance Sheet), tracked sales tax, and prepared tax reports for compliance.
Mar. 2022
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Feb. 2025
Peak Support Global
(Account Associate)
Help clients to manage a budget, make ad purchases, and track expenses. Advertising evaluator focusing on reviewing sponsored ad before approving/rejecting. Verify listings, labels, photos, and other content for correctness and clarity. Make sure all content is presented in clear, businesslike English and satisfies our quality requirements. Addressing clients’ concern through email ticketing system and providing support to help them resolve their advertising issues as well as business account concerns.
Aug. 2021
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Feb. 2022
Upwork
(Virtual Assistant)
Scheduling appointments, making phone calls, and organizing emails. Helps clients manage their social media accounts. Helps clients create and post their social media advertisement.
Jun. 2019
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Jul. 2021
VXI Global Holdings
(Quality Assurance Analyst)
Listened to calls either recorded live or side-by-side while communicating feedback. Identified calls failing to meet predefined standards and identified the problem. Understood the priority of the organization and evaluated call behaviors for regulatory compliance, cross-selling, and adherence to policy. Implemented programs for agent coaching and training. Complete daily, weekly, monthly reporting with partners. Facilitate regular call listening session to ensure 100% compliance. Manage the call quality program by listening to calls, providing feedback, and managing calibration calls with both OPS team and client. Conduct and evaluate customer feedback surveys.
Jun, 2018
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Jul. 2019
Cortez Accounting & Auditing Office
(Accounting Staff | Bookkeeper)
Responsible for logging income, expenses, and financial activities accurately. Collaborated with clients to address questions, obtain complete documentation and ensure accuracy of accounts. Ensuring records match bank statements and identifying discrepancies. Entering financial transactions into the accounting system as they occur. Preparing profit & loss statements, balance sheets, and cash flow reports.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Shopify Expert
Customize Your Store With Our Website Builder.
General Virtual Assistant
Provides admin tasks such as email management, scheduling, data entry, customer service, and social media management.
Bookkeeper (Quickbooks)
Records transactions, manages finances, tracks expenses, reconciles accounts, and ensures accurate financial reports.