With over 9 years of experience in data entry, accounting, payroll processing, e-commerce, social media management and customer service, I excel at streamlining operations and solving problems efficiently. My background in online selling and social media management since 2017, combined with my project management skills, allows me to handle multiple priorities with ease enabling me to provide exceptional customer service and support.

Google Workspace

Microsoft Office

Canva

Social Media Management

Customer Service

Data Entry

Data Research

Zoom

Zendesk

ProVA - Social Media Management Trainee (Freelancing)

• Developed customer-centric social media strategies on Facebook, TikTok and Shopee, boosting engagement and satisfaction.
• Handled customer inquiries and feedback, enhancing client relations and loyalty.•
• Created targeted content that strengthened customer connections and increased visibility.

ProVA - Data Entry Trainee (Freelancing)

• Tasked to create a sample comprehensive customer database to enhance customer information management.
• Collected and entered data, including Full Name, Email Address, Phone Number, Address, Date of Birth and Purchase History
• Ensured data accuracy through validation and formatting for readability.

Immaculate Conception Medical Center of Central Luzon, Inc. - Accounting Staff

• Managed daily financial transactions and ensured regulatory compliance.
• Processed payroll and maintained accurate payroll records.
• Conducted account reconciliations for data integrity.
• Assisted in tax computations and timely filing.
• Maintained detailed records for audits and reporting.
• Streamlined accounting processes to enhance efficiency.

Wesleyan University - Philippines

Masters of Business Administration

Araullo University - PHINMA

Bachelors of Science in Business Administration Major in Banking and Microfinance