To pursue a challenging career in my field, contributing to the company's success while expanding my knowledge and practicing my profession, striving to be productive and honest.

• Google Application

• Social Media Management / Video and Audio Editing / Data Entry Specialist

• Designing, Implementing, and Managing System Applications

• Proficient in Microsoft Office Programs (Word, Excel, PowerPoint)

Sales Executive

• Manage Social Media (Facebook, Shopify, Website and Viber)
- Respond to comments, messages and inquiries.
- Copywriting, writing engaging caption that aligns with the brand's voice and message
- Content Planning: Creating a content calendar with mix of post (promotional/educational)
- Goal Setting: Lead generation
- Data Entry Specialist
- Identify target audience interests, and behaviors.
- Social Media Marketing (Organic)

• Proactively identify and target potential clients through strategic prospecting techniques
• Cultivate and maintain relationships with existing clients, ensuring high levels of satisfaction and loyalty
• Monitor and track the status of orders, payments, and deliveries to ensure timely and accurate
• Provide exceptional after-sales support, addressing client inquiries, concerns, and issues to maintain customer satisfaction
• Prepare detailed industry reports, analyzing market dynamics, competitor strategies, and key performance indicators
• Plan, organize, and represent the company at industry-related events, including exhibits, conferences, and membership meetings
• Contribute to the development of marketing materials, sales collateral, and promotional content as required
• Perform other sales and marketing tasks as needed

Marketing Executive

• Organizes and oversees advertising/communication campaigns such as social media, exhibitions and promotional events
• Arranges & sets client meeting
• Deals & handles customer complaints or problems
• Makes research about competitors or create competitor analysis
• Updates current clients/customers about newest products & promo of the company
• Search for new clients
• Arranges appointments and meet with clients to offer & conduct demo of company's latest service
• Operate machine (oil purification technology)
• Maintains company's website and social media page
• Updates the system wherein all contact information of clients is stored
• Provides help with software installation of computers or other IT problems that may arise

After Sales Service Specialist

• Generates and processes new sales leads by offering parts & services of Hyundai heavy equipment
• Maintains great relationship to all clients, be it current or new ones
• Arranges appointments with clients and sales team including the schedule of service technicians
• Answers phone calls from customers and deals with problems as they arise
• Deals with any customer complaints and resolves the issue as soon as possible
• Acknowledges customers/clients by responding to emails, texts, and phone calls
• Follows up with customers to make sure that they are satisfied with the product/service provided
• Meets with other departments to make sure that the company goals are met
• Provides any necessary data or reports to the after sales & logistics team
• Updates the system wherein all contact information of clients is stored
• Does any necessary administrative work including filing or presenting reports and/or any necessary documents

Technical Supervisor

• Responsible for the inbound and outbound calls and provide effective and consistent technical support
• Prepares daily schedule of technician subject for service
• Resolves issues/assists clients in person, telephone, e-mail or chat relative to desktop hardware and software packages

Technical Supervisor

• Managed a team of five (5) technicians and two (2) TSR
• Provide weekly, monthly and yearly Network and Sales report.
• Provide technical, operation and training support to users of company such as franchisees and dealers
• Remotely resolve issues and install software via remote desktop connection
• Conducts monthly inventory of supplies to ensure that actual stocks tally with the system inventory, and to determine quantity of critical supplies
• Monitor and follow-up status of purchase orders, expedite and re-schedule deliveries based on desired availability of the said orders
• Coordinates with requesting departments as to specifications or technical description, quantity, quality & delivery of requested items
• Secures and analyzes quotations from various suppliers, entertains sales representatives introducing their products

Accounting Staff / Office Staff

• Responsible for the account replenishment of franchisees/dealers
• Inbound and outbound calls with account related concerns
• Provide account reconciliation
• Typing, filing, keeping records and sorting checks
• Prepare documents, process mail and answer telephone