- jerielyq@gmail.com
- +63966 445 4247
- Batangas, Philippines
Content Writing
Social Media Management
Copywriting
Researching
Written and Verbal Communication
Critical Thinking
BACHELOR OF SCIENCE IN STATISTICS, University of the Philippines - Los Banos
Ghostwriter, Hiring Platform
Write, proofread, and edit SEO articles about career advice, hiring advice, and other human resource topics
Social media Marketer, Quantum Shift Media
Blog and article proofreading and editing
Social media content curation including: graphics, video, and written content
Credit Bureau Disputes Specialist, CapitalOne Philippines Support Services Corporation
Application of logic and critical-thinking to investigate and solve customer disputes
Communicate results of investigation via email, digital form, and written correspondence
Train credit bureau agents on-the-job
Proofread and edit task guidelines
Meet with business partners to discuss possible changes on edited task guidelines
Customer Service Representative, CapitalOne Philippines Support Services Corporation
Guide customers through over-the-phone credit card applications
Data entry