Jeriely Quinita

Freelance Writer
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Contact Information
  • jerielyq@gmail.com
  • +63966 445 4247
  • Batangas, Philippines
SKILLS

Content Writing

Social Media Management

Copywriting

Researching

Written and Verbal Communication

Critical Thinking

EDUCATION
2009-2014

BACHELOR OF SCIENCE IN STATISTICS, University of the Philippines - Los Banos

EXPERIENCE
2023

Ghostwriter, Hiring Platform

Write, proofread, and edit SEO articles about career advice, hiring advice, and other human resource topics


2022

Social media Marketer, Quantum Shift Media

Blog and article proofreading and editing
Social media content curation including: graphics, video, and written content


2016-2022

Credit Bureau Disputes Specialist, CapitalOne Philippines Support Services Corporation

Application of logic and critical-thinking to investigate and solve customer disputes
Communicate results of investigation via email, digital form, and written correspondence
Train credit bureau agents on-the-job
Proofread and edit task guidelines
Meet with business partners to discuss possible changes on edited task guidelines


2014-2016

Customer Service Representative, CapitalOne Philippines Support Services Corporation

Guide customers through over-the-phone credit card applications
Data entry