Let Me introduce myself

Hello,

Allow me to introduce myself. My name is Jerald Del Mundo, and I am a 29-year-old professional currently residing in the Philippines. For the past 12 years, I have been fully immersed in the hospitality industry, dedicating myself to providing exemplary customer service. However, I am now actively pursuing a transition into the virtual assistant field.

My extensive background in customer service has equipped me with invaluable skills that I believe will be beneficial in a virtual assistant role. I pride myself on my attention to detail and organizational abilities, qualities that make me proficient in tasks such as data entry and web research. I find satisfaction in ensuring that everything is organized and executed with precision, whether it's managing Excel files or delving into research on various subjects.

Moreover, my experience extends to social media management, where I have successfully grown a TikTok shop to over 17,000 followers. Currently, I am managing my own Facebook page for a personal business venture, applying Facebook ads to enhance its visibility and reach. This experience has further developed my skills in basic social media management and advertising strategies.

In summary, I am eager to leverage my diverse skill set and experiences to excel as a virtual assistant. With a strong foundation in customer service, meticulous attention to detail, and a passion for organization, I am confident in my ability to contribute positively to your team.

Data Entry Specialist

1. Attention to Detail: Meticulously inputting and verifying data to ensure accuracy.
2. Typing Speed and Accuracy: Efficiently entering information without compromising precision.
3. Organizational Skills: Managing and categorizing data in a systematic way for easy retrieval.
4. Time Management: Prioritizing tasks and meeting deadlines in a fast-paced environment.
5. Communication Skills: Effectively conveying information and clarifying doubts if needed.
6. Tech Savviness: Proficient in using data entry software and familiarity with spreadsheet tools.
7. Data Security Awareness: Understanding the importance of confidentiality and privacy when handling sensitive information.
8. Problem-Solving: Being resourceful and finding solutions when faced with data-related challenges.

Web Research

I offer web research services, leveraging my expertise to gather and analyze information from diverse online sources. Whether it's market trends, data analysis, or comprehensive reports, I can provide valuable insights tailored to your specific needs. Let's navigate the digital landscape together for accurate and relevant information.

Customer Sevice

With over a decade of experience in the hospitality industry, I have cultivated a profound skill set in customer service that sets me apart. My unwavering commitment to delivering top-notch support is underpinned by my ability to empathetically address customer concerns through various communication channels, ensuring their satisfaction. I excel in both independent problem-solving and seamless collaboration within a team, maintaining constant communication with leaders and colleagues. This combination of expertise and versatility positions me as a dedicated and effective customer service professional, ready to provide an elevated level of support and contribute to the company's success.

Data Entry
Basic Video Editing
Social Media Management

POR VA (GENERAL VIRTUAL ASSISTANT)
1. Data Entry
2. Social Media Management
3. Content Creation
4. Encoding Data
5. Content Scheduling
6. Managing Social Media Accounts