๐ Hey there! Need someone who can turn ๐พ๐๐๐๐๐๐๐ ๐๐๐๐๐๐พ๐ into a ๐ฟ๐๐๐๐๐๐๐๐๐ and ๐๐๐พ๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐พ๐? Look no further! I'm your ๐๐-๐๐ ๐๐๐๐๐๐ผ๐ ๐ผ๐๐๐๐๐๐ผ๐๐ with a knack for making work feel like a breeze and clients smile from ear to ear. ๐
I come prepared with the essentials:
๐ฉ๐ปโ๐ป Tech with Updated System
โก Fast Internet Connection
๐ Secured Client File Storage
Here's what clients book me for ๐๐๐
๐ฅJack-of-all-trades -- providing support whenever it's needed most.
๐ Clients let me handle a wide array of tasks, including but not limited to, managing email, scheduling appointments, handling data entry, conducting internet research, managing social media accounts, customer service, and Bookkeeping.
๐ฅDocument Control?
๐ This pro got you covered! Expect your company files be handled like a librarian in a library - everything's in its place and easy to find -- from Email Management to your Cloud Files.
๐ฅCustomer Service Star!
๐ My goal is always to put a smile on your customers' faces, and I'll move mountains to make that happen.
๐ฅFlawless data entry and calendar management
๐ May sound dull, but not this this pro. I crunch numbers and tame calendars.
๐ฅMultitasking King
๐ Multitasking is not a chore, it's my second nature, ensuring nothing slips through the cracks. *wink*
๐ฅBookkeeping
๐ Doing bookkeeping yourself might be risky if not done right, as it can lead you to overpaid taxes and understated expenses. As a certified QuickBooks Advisor, I can help clean up your messy books, keep the information up-to- date and make bookkeeping a breeze for you. I will also take care of your collections (accounts receivable) to ensure that all collectibles are paid.
๐ฅSEO and Product Research
๐ This person is a wizard when it comes to SEO and product research. They know how to shine in the spotlight online and sniff out products that are just begging to be discovered.
Expert in:
โ
Quickbooks
โ
Square
โ
Clover
โ
Last Pass
โ
Neat
โ
Scheduling
โ
Canva
โ
Google Workspace
โ
Podium
โ
Slack
โ
Ring Central
โ
Digital Space
โ
Hubstaff
My Equipment:
๐ป Macbook Air 2020 M1 512 GB Storage
๐ป Macbook Air 2020 M1 256 GB Storage
๐ป Desktop Computer Ryzen 3
๐ป iPhone 12 mobile device for mobile applications access
Internet Connection:
๐ถDC Tech Fiber 50mbps
๐ถGlobe Prepaid as back up
๐ถMobile Hotspot as back up
In a nutshell, this freelancer is a fun-loving, multi-skilled powerhouse whoโs ready to dive in and help make your business life easier and more successful.
Now, who wouldnโt want that?
PS
This is going to be one of the best decisions you have made in a while. *wink*
Davao Oriental State College of Science and Technology
Total of 30 hours internship to master Quickbooks software.
Handled Team with 40 members, guiding them with their tasks, checked for accuracy of the outputs.
Respond to emails and phone calls.
Schedule meetings and appointments.
Manage a contact list.
Prepare clients' spreadsheets and keep online records. Perform market research.
Managing dispatch for the transportation.
Create patients' intakes for transportation booking.
Create invoices through Quickbooks.
Process charging through Square.
Audit employees' timecards through ADP runpayroll
Respond to queries through Facebook page, Text messages and/or call, and email
Answering customer queries
Fixing customer problems
Assisting Customer request of finding public records Providing meaningful conversations via soft skills Processing cancelation and refund
Upselling and cross-selling
Setting and meeting expectations
Crossing between alternate service channels Managing chat queues and concurrent chats Meeting targets/metrics
Contacting clients and potential leads via phone calls and texts Answering any incoming calls and texts and addressing lead queries Maintaining detailed and accurate records of all day-to-day calls Coordinating and scheduling appointments with Transaction Coordinator
Rescheduling appointments, meetings, and calls as per the customerโs requests
Performing basic administrative tasks such as organizing documents and maintaining customer records
Sourcing candidates through various job portals and other methods and discussing employment terms with candidates
Conducting interviews with applicants through phone interviews, or online platforms
Creating a shortlist of qualified candidates
Maintaining and updating a database of potential candidates for future vacant positions
Following up with candidates during the hiring process
Scheduling staff around forecast contact volumes
Managing on a day-to-day basis (intraday management), in case of unexpected rises in contact volumes or absenteeism
Calling out agents' schedule adherence
Managing the queue
Reporting to the Global Community for tools outage
Answering and explaining billing concerns
Ensuring that customers are satisfied with products or services Letting customers or clients know about additional products or services
Providing introductory information to new customers Escalating queries and concerns
Troubleshooting common issues with a product or service
To take care of the administrative tasks and schedules. Search the Internet for information on a wide variety of topics.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Track Expenses and Accounts payables, Manage Cashflows, Create invoices and track accounts receivables