Hi! I am Jennifer

More Info About Me

I am patient in working with others on a team and demonstrates appropriate methods for completing a project with attention to details. I can balance working alone and working in a group very easily. I take responsibilities seriously and adhere to rules, standards and procedures. I am systematic and like to analyze details to accomplish a process correctly.

Jennifer Lopez
Davao City, Philippines
Freelancer
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My Skills and Competencies

SEO Specialist
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Quickbooks Specialist
Real Estate VA
Real Estate Listing Coordinator
Billing Specialist
Medical Virtual Assistant
Insurance Eligibility Verification
Accounts Receivables

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2010
Bachelor of Arts in English

The Bachelor of Arts in English Language Studies blends theory and practice in the study, teaching, and use of English in a variety of settings both inside and beyond the Philippines. Its goals are to improve the quality of English skills and presentations in a variety of situations, to conceptualize frameworks to address language-related real-world issues and to collaborate and produce results in a variety of teams while demonstrating cultural sensitivity and global perspectives.

Currently Enrolled
Juris Doctor

Juris Doctor is a 4-year legal education program that includes the study of all required areas of knowledge for admission to the practice of law.

2022 - 2022
Juno Medical
(Clinical Operation Specialist)

Work alongside the clinical operations team for billing patients, fixing rejected insurance claims, verifying insurance eligibility with various insurance companies.

2021 - 2021
KAD and Co
(Real Estate Virtual Assistant)

Assist Real Estate Agent in transaction coordination by preparing contracts, communicating with the agent important dates and missing documents needed for closing, database management and email marketing.

2015 - 2015
MyOutdesk
(Real Estate Virtual Assistant)

Handles database management, scheduling of appointments , email and calendar management, basic administrative support, listing coordination.

2013 - 2014
Teletech Holdings
(Customer Service Consultant for Telstra)

Handled inbound customer service calls from established customers
Cross-sell valued-added services or products offered by the company
Provided consistent, superior service to every customer
Answered bill inquiries and disputes

2010 - 2013
Stream Global Services
(Subject Matter Expert for Intuit Quickbooks)

Lead Support Professionals foster their professional development and growth via effective
coaching and communication and promoting teamwork and cooperation in delivering
STREAM’s mission.

Provided day-to-day supervision and management of a directly assigned team of Support
Professionals. Ensure that Support Professionals have a clear understanding of performance
expectations, that they are properly trained, and that they have access to all the tools and
resources they need to perform at high levels of productivity and efficiency.

Conduct multiple call-coaching, training sessions each week. Provide feedback to Support
Professionals on their daily performance and behavioral activities in an effective and timely
manner.

Assists customers regarding Quickbooks concerns especially payroll, reconciliation of accounts, fixing of profit and loss and balance sheets. Facilitated SME (Subject Matter Expert) Huddle discussions for calibration on product updates and gather product issues for research/reporting.

Conducted learning sessions to enhance the team's product knowledge skills and performed service observes and provide real-time feedback on resolution

My Services

Social Media Management

Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.

Facebook Ads Management

Facebook ads by getting inspiration from a few of our ad examples that have seen success.

Graphic Design

Graphic design is a craft where professionals create visual content to communicate messages.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Davao City,
Philippines


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