2009
Associate in Office Administration
Polangui Community College
How I Can Help
I've spent over 15 years working remotely with clients and teams across different roles, including 6 years as a Team Trainer . That experience taught me how to stay organized, manage details with precision, and communicate professionally across diverse personalities.
Now, I focus on providing reliable virtual assistance — from chat support and client communication to data entry and administrative tasks. I maintain 98-100% accuracy in my work, respond quickly, and adapt easily to new tools and processes. My goal is to help businesses run smoothly so you can focus on what matters most.
What I Offer
Administrative Support
Email & Calendar Management
Document Preparation & Editing
Microsoft Office & Google Workspace
Web Research & Information Gathering
Data Entry & Data Management
Certificates
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Work Experience
2018
-
2025
MAY ONLINE ENGLISH
(Client Communication Specialist | Home-based)
Taught English to young learners, teens, and professionals through live online classes (audio and video). Designed engaging lessons using books, articles, and discussion topics. Focused on grammar, conversation practice, and everyday communication. Managed 20-30+ client sessions daily with high retention rates through professional, responsive communication.
2015
-
2025
YESDONG English
(Client Communication Specialist | Home-based)
Delivered online English lessons to students of different ages and levels. Guided learners in grammar and conversational English to improve fluency and confidence. Processed monthly payroll for 10+ staff using Excel with zero errors over 9+ years.
2009
-
2015
MINDsEdu
(Team Trainer | Office-based)
Trained 8-10 team members with 100% advancement to regular employment. Conducted quality reviews and provided feedback on communication effectiveness. Managed schedules and coordinated appointments across multiple time zones. Created training materials and reports using Microsoft Word, Excel, and PowerPoint.
My Services
Data Entry & Data Management
Accurate and efficient entry, updating, and organization of data.
Web Research & Information Gathering
Reliable research on a variety of topics to support business needs.
Administrative Support
Assistance with routine tasks such as reports, scheduling, and file organization.
Email & Calendar Management
Inbox organization, timely responses, and smooth scheduling.
Document Preparation & Editing
Clear and professional formatting and editing of documents, reports, and spreadsheets.
Microsoft Office & Google Worksapce
Proficient use of productivity tools to manage daily operations.