- 09565944213
- jenjen.naranjo03@gmail.com
- Philippines, NCR, Pasig City
I'm well-versed in the unique challenges and opportunities of the BPO industry, having worked with multiple clients and stakeholders to deliver exceptional HR services. I'm committed to staying up-to-date with industry trends, best practices, and regulatory requirements. I'm confident that my strong work ethic, attention to detail, and excellent communication skills make me an ideal candidate for a virtual assistant position. I'm excited to explore new opportunities and leverage my skills to make a meaningful impact.
Bachelor of Science in Business Administration Major in Human Resource Development Management
2014 -2018
HR Benefits Specialist
Oct 2018 - Oct 2024
• Serves as subject matter expert responding to all benefits related inquiries
• In charge of the employee’s HMO concern such as medical, dental, vision, consultation assistance.
• Handles bereavement and insurance claims
• Establish and coordinate with clients to understand needs and provide excellent service
• Conducts employee orientation
• Responsible for the administration of the employee benefit programs.
• Analyzes reports and data
• Assist with special projects as needed
• Data management and record-keeping
• Benefits administration and coordination
• Problem-solving and conflict resolution
• Technical skills, including proficiency in Microsoft Office and Google Suites
• Multitasking and prioritization