2023>>2024

RAMEX CITI- IT Services, Administrative Support

Document Processing Officer
-Improve operations efficiency and customer satisfaction.
- Managing heavy load administrative tasks with accuracy.
- Inputs and updates data accurately in digital systems and maintains organized records.
- Organizes, maintains, and updates digital and physical files for easy access and retrieval. Prepares, edits, and formats certificates with accurate details and professional layout.
Assistant to the Registrar
- Receives payments and issues receipts while ensuring accurate transaction records.
- Assisted in report preparation and maintained the confidentiality of records.
- Responded promptly to inquiries via email, phone, and in person.
- Coordinated schedules, appointments, and meetings for the Registrar’s office.

I am a driven and detail-oriented professional with over a year of experience in administrative support, encompassing tasks such as managing office operations, organizing data, planning schedules, and delivering exceptional customer service. This background has built a strong foundation for success in a virtual support role.

With a solid grasp of digital tools, a proactive approach to problem-solving, and an eagerness to learn the specific processes and systems a business requires, I am equipped to provide efficient and reliable remote assistance. I take pride in my ability to adapt quickly, communicate effectively, and handle tasks with precision and professionalism.

Dedicated to helping clients stay organized, productive, and focused on their core objectives, I deliver dependable support while continuously developing my skills to meet evolving business needs.

Virtual App Savvy
Tech Savvy
Strong Management
Graphic Design
Data Entry

PROJECT MANAGER, Pro Va PH

Dhamielyn Sarno A. Sarno, MIT