2004
Bachelor of Science in Agribusiness Management
University of the Philippines Los Baños
More Info About Me
Jeff finished BS Agribusiness Management in the University of the Philippines. He has two years of experience working for a major telco as a customer service frontliner and has a decade’s worth of experience in the business process outsourcing industry (BPO) where he served as a technical customer care representative, a customer care officer, and a trainer. His last work experience was with AIA Philippines where he offered life insurance and investment products to clients.
My Skills and Competencies
Social Media Management
Facebook Ads Manager
Data Entry
Content Creator
E-commerce VA
Certificates
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My Experience and Education
2016
-
2022
AIA Philippines
(Unit Manager)
Offers the products and services of AIA Philippines as well as grow a team of professional financial advisors.
2011
-
2016
Thomson Reuters Corp
(Customer Care / Trainer)
Assists clients in navigating the products that they are subscribed to. Became a trainer where I train the new hires on the different products and procedures that we adhere to.
2007
-
2011
Convergys
(Technical Customer Care Officer / Trainer)
Handled AT&T Uverse technical calls. Became a trainer where I train the new hires on the different products and procedures that we adhere to.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.