2004
Bachelor of Science in Office Administration
Polytechnic University of the Philippines
More Info About Me
I am a huge fan of meticulous people and spent several years doing data entry jobs. Not only that, I also just love learning from my working experiences like customer service, digital marketing, and engagement. I take full responsibility to make sure my work gets done on time.
When I'm not busy at work I usually watch informative videos to enhance my intellectual skills. I love to cook, watch Youtube videos, and travel whenever I can. By the way, my name is Jeffrey Ian Rivera Petiza and I can help manage your products or services with full understanding of the different social media platforms.
That being said, if you would like to know more about me and what else I can do, below you will see some of my work and accomplishments as well.
My Skills and Competencies
Quality Customer Service
Social Media Management
Graphic Designer
Data Entry Specialist
Video Editor
Content Creator
Certificates
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My Experience and Education
2020
-
2022
Telus International Philippines
(Customer Service Representative)
Attend to inbound calls from drivers using a ride-sharing platform.
2019
-
2020
Amazon Philippines
(Chat Support Agent)
Taking in customers’ queries regarding their orders through our online shopping platform
2017
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2019
DXC Technology
(Customer Service Representative)
Handling customers’ call regarding their membership programs; assists their issues about membership products, Retention calls.
My Services
Video Editor
Create eye-catching, mind-blowing videos that will surely capture your soul.
Basic Graphic Design
Together, we create stunning, colorful, and distinctive graphic designs without sacrificing high-quality appearance.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Quality Customer Service
Ensures exceptional, quality customer service experience all the time to our customers or clients.