2022
Bachelor of Science in Accountancy
CAPITOL UNIVERSITY
Get to know me
Throughout my life, I’ve developed a strong work ethic, finding immense satisfaction in my professional responsibilities. I thrive in challenging environments, constantly striving for excellence and growth. My dedication, discipline, and time management skills allow me to efficiently prioritize tasks and meet deadlines without compromising quality. With my experience, I have honed my ability to build strong, positive relationships with clients. I am naturally skilled in client interactions, consistently exceeding expectations and establishing trust. My commitment to exceptional service has helped me maintain long-term partnerships across industries. Overall, my passion for work, focus on results, and strong interpersonal skills make me a valuable asset to any team or organization.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Appointment setter
Certificates
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My Experience and Education
January 2023
-
December 2023
TELEPERFORMANCE
(Customer Service Representative)
Resolve customer complaints, concerns, or issues efficiently
and empathetically, ensuring a positive outcome.
Investigate and address complaints or issues related to products
services, or delivery, offering solutions or alternatives. Handle escalated customer inquiries, ensuring customer
satisfaction is maintained at all stages.
January 2020
-
March 2020
Saint Joseph Institute of Technology
(Data Clerk Assistant)
Accurately input and update data into computer systems
and databases.
Verify and correct data entries to ensure accuracy and
completeness.
Maintain and organize digital files and physical records for
easy access and retrieval.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.