Bachelor of Science in Hotel and Restaurant Management
Polytechnic University of the Philippines
German Language Training
Currently taking A1 to A2 German Language training through online.
Motivated Virtual Assistant with a strong background in customer service and office administration, eager to support businesses in managing their day-to-day operations. Proficient in Microsoft Office, Google Workspace, and social media management, with a commitment to delivering quality work in a remote environment.
Polytechnic University of the Philippines
Currently taking A1 to A2 German Language training through online.
Creating Facebook page for specific Brand and branch. Engaging to multiple customers queries through chats, posting latest promos, creating event content like picture or videos to make and spread awareness.
In charge for overall day to day operation like coordinating and evaluating business operation.
Assisting customer, ordering raw products via companys system ordering, display products according to layout, maintain quality service at all times. Teaching new employees to get the best knowledge about the duties and responsibilities.
Analyzing, controlling, planning and engagement to make more interesting together with customer interaction.
An all-in-one tool for creating ads, and tracking how well your campaigns are performing towards your marketing goals.
Research, analyze and sort information as needed.
I experienced Handling Complex Inquiries, managing escalations, analyzing customer feedback, and coordinating with teams