- jeejeanpdoble@gmail.com
- 0977-057-4386
- live:.cid.9cbd8340febd5827
Results-driven and detail-oriented professional with a Bachelor's degree in Computer Science, offering a solid background in reservation management, resort operations, and over 10 years of exceptional customer service experience. Adept at multitasking, problem-solving, and maintaining a high level of organization. Seeking a remote position as a Virtual Assistant to leverage skills in administrative support, communication, and technical proficiency.
Beyond the technicalities, my journey has seen me evolve into a mentor within my team. I take pride in sharing my knowledge, helping new team members navigate the challenges of the role, and fostering a collaborative spirit. In a field where adaptability is key, I've embraced change with enthusiasm, incorporating innovative solutions and staying attuned to the pulse of the industry. My commitment to continual learning and staying connected with the evolving landscape of reservation management reflects my dedication to delivering not just a service but an unwavering commitment to guest satisfaction.
Reservation/Front Desk
Utilized advanced reservation management systems to ensure accurate and efficient booking processes.
Responded promptly to customer inquiries, providing detailed information and resolving issues.
Implemented virtual customer service strategies, enhancing the overall guest experience
Resort Manager
Successfully managed resort operations remotely, ensuring the highest level of customer satisfaction.
Implemented streamlined processes for remote staff coordination, resulting in improved efficiency.
Conducted virtual meetings and training sessions to maintain team communication and cohesion