Computer Science
Gateways institute of science and technology
Versatile and dedicated professional with extensive experience in administrative support, customer service, collections, caregiving, and real estate virtual assistance. Known for exceptional communication skills, strong organizational abilities, and a compassionate approach to client interactions. Proficient in managing office operations, resolving customer inquiries, handling debt recovery processes, and providing empathetic care. Passionate about leveraging my diverse skill set to contribute effectively to dynamic and client- focused environments.
Gateways institute of science and technology
Executive Assistant / HR Skills
APRIL 2022 - MAY 2024
Administrative Support: Calendar management, email coordination, travel arrangements.
HR Coordination: Recruitment, onboarding, employee records.
Event Planning: Meeting and event scheduling.
Communication: Handling confidential info, strong written/verbal skills.
Project Management: Task prioritization, deadline management.
Technical Proficiency: Microsoft Office, HR software, productivity tools.
Organizational Skills: Multitasking, time management, attention to detail.
Assisting with bathing, dressing, grooming, and hygiene.
Helping with mobility, including transfers from bed to wheelchair.
Assisting with toileting and incontinence care.
Health Monitoring:
Observing and reporting changes in the patient’s condition.
Managing medication schedules and reminders.
Assisting with exercises and physical therapy.
Account Management: Overseeing client credit accounts, ensuring accuracy of records, and monitoring account activity.
Credit Assessment: Evaluating creditworthiness of clients, reviewing credit applications, and conducting financial analysis.
Debt Collection: Managing overdue accounts, negotiating payment plans, and ensuring timely collection of debts.
Risk Management: Identifying and mitigating credit risks, maintaining compliance with credit policies and regulations.
Customer Service: Addressing client inquiries, resolving issues, and providing support related to credit accounts.
Reporting: Preparing and presenting reports on account status, collections, and credit risk.
Documentation: Maintaining accurate records of credit transactions, agreements, and communications.
Front-Desk Management: Greeting visitors, answering phone calls, and handling inquiries.
Appointment Scheduling: Coordinating and scheduling appointments or meetings.
Customer Assistance: Addressing customer questions, resolving issues, and providing information about products or services.
Administrative Support: Managing correspondence, filing documents, and maintaining office supplies.
Data Entry: Updating and maintaining customer records and databases.
Conflict Resolution: Handling complaints and finding solutions to ensure customer satisfaction.
Multitasking: Balancing multiple tasks and prioritizing responsibilities effectively.
Virtual Human Resources (HR) manages HR functions remotely with digital tools.
I have equipped myself with the following tools, platforms, and applications to get things done in a timely and accurate
I'm an online bookkeeper, who is enthusiastic about working with companies remotely to solve nagging accounting and book
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
TESTIMONIAL FROM MY LOCAL CLIENT