2017
Bachelor of Science in Tourism Management
STI College DASMA
Efficiency Orchestrator: Your Virtual Assistant Extraordinaire
Versatile Virtual Assistant with a wide range of talents and services to provide. Committed to providing great support in administrative activities, customer service, social media management, and other areas. I am eager to contribute my adaptive skill set to improve productivity and efficiency in a virtual work environment.
Technical and Interpersonal Skills
A showcase of my professional expertise and core strengths
Communication Skills
Research and Analytical Skills
Technical Skills
Organizational Skills
Problem Solving and Adaptability
Creative and Strategic Skills
Certificates
My Experience and Education
2020
-
2022
Teleperformance Inc
(Customer Service Representative)
Uses a live chat support system to offer online customer care. Utilizing online chat platforms to answer inquiries, handle payment problems, or assist consumers with order placement are example of general duties.
2018
-
2019
Concentrix
(Customer Advisor II)
Supports customer service and the handling of ad hoc issues relating to the client's goods or services. Handling inquiries in a fair, timely, professional, empathetic, and appropriate for the needs of the audience.
My Services
Virtual Assistance
General administrative support, including email management, scheduling, and data entry.
Social Media Management
Developing and executing social media strategies, creating content, and managing engagement across platforms.
Customer Service Support
Providing customer support via phone, email, or chat, handling inquiries, and resolving issues effectively.
Medical Administrative Support
Supporting healthcare providers with scheduling, EHR management, and medical research while ensuring HIPAA compliance.