Bachelor of Science in Tourism Management
STI College DASMA
Hi, I’m Jeraldine! I’m an entry-level Virtual Assistant with a passion for lead generation. I recently completed training in LinkedIn outreach, cold emailing, and email marketing automation, and I’m excited to put these skills to work for your business.
With 3 years of experience in customer service, I’m organized, dependable, and eager to support your growth. If you’re looking for someone who’s ready to learn and committed to helping you succeed, let’s connect!
STI College DASMA
Uses a live chat support system to offer online customer care. Utilizing online chat platforms to answer inquiries, handle payment problems, or assist consumers with order placement are example of general duties.
Supports customer service and the handling of ad hoc issues relating to the client's goods or services. Handling inquiries in a fair, timely, professional, empathetic, and appropriate for the needs of the audience.
B2B/B2C lead gen, email list building, CRM management, cold outreach support, and lead scraping.
General administrative support, including email management, scheduling, and data entry.
Developing and executing social media strategies, creating content, and managing engagement across platforms.
Providing customer support via phone, email, or chat, handling inquiries, and resolving issues effectively.