Jhon Christian Macalisang

Virtual Assistant
User Thumbnail
Contact Information
  • 0939-643-8793
    •
  • jhonmacalisang30@gmail.com
    •
  • http://www.linkedin.com/in/jhonmacalisang
    •
  • @jcmacalisang
    •
Education
2012 >> 2014

Computer Technician

Expertise

• Collections, MIS & Admin Support
• Graphic Design
• Basic Video Editing
• Data Entry Task
• Social Media Manager
• FB Ads Manager
• Tech Support
• Funnel and Website builder
• GoHighLevel Automation
Profile Info

Hi, I’m Jhon, a passionate Graphic designer and Basic Video Editor with extensive experience in Collection and MIS/Administrative officer. Additionally, I have experience in helping to manage an FB page.

I am committed in delivering work with keen attention to detail, ensuring accuracy and efficiency in every task while learning new skillset. I am dedicated in providing reliable and professional support to clients.
Freelancing Experience
January 2022 - Current

Graphic Artist

• Create various layouts for adverts and branding including logos, photos, Instagram carousel posting and other promotional materials.
Work Experience
February 2015 - March 2019 : R.S. Santos Law Firm

Collection Account Officer, Collection Department | Sun Cellular Dept & BDO Unibank Dept

• Responsible for accounting functions that covers trade accounts receivables collection
• Local inbound/outbound collection calls and emails with customers to discuss the current status of their accounts and respond to general inquiries.
• Manage a portfolio of delinquent accounts as delegated, contact customers, and make suitable arrangements for repayment of arrears in order to minimize delinquency and losses.
• Negotiating acceptable repayment arrangements with customers.
• Monthly monitoring of negotiated payment arrangements with customers.
• Monthly call calibrations to enhance accuracy of quality assurance measures
April 2019 - Current: R.S. Santos Law Firm

• MIS | Administrative Officer, BDO Unibank Dept & Pag-Ibig Housing Loan

• Gather and consolidate extracted weekly/monthly collections and credit subject for correlation into insightful information for management analysis in an accurate and timely manner.
• Preparation of masterlist file relating to client accounts which is being segregated and distributed to collection officers.
• Coordinate with bank’s relationship officer and provide reports.
• Monitoring of SFTP files to make sure that bank reports are received and stored properly for data security purposes.
• Monitors voice logger system to ensure that calls between clients and employees are being recorded and stored securely.
• Responsible in setting up and reformatting computers including software and application installation and also performs basic computer troubleshooting.
• Assist IT staffs and accounting team as necessary.
• Assist in external reviews and regular audits.