Bachelor of Science in Information Technology
Tagoloan Community College
I have hands-on experience as an Amazon FBA Reimbursement Specialist, where I handled lost, damaged, missing inbound, AWD, and canceled shipment claims through Amazon Seller Central (USA & Canada). I managed case filing, report auditing, and follow-ups to ensure clients recovered their reimbursements accurately and on time.
In addition, I independently manage my own social media page, where I create content, engage with followers, and grow the community — showing my ability to handle branding and digital communication effectively.
I also offer Data Entry and Web Research services. I’m skilled in using tools like Google Sheets, Excel, and online platforms to organize, input, and analyze information accurately and efficiently.
Tagoloan Community College
Managed a team focused on Amazon FBA reimbursement claims.
Oversaw case processing, monitored inventory reports, and resolved discrepancies.
Coordinated with clients and internal teams in the Philippines, China, and USA.
Tasks included filing cases for missing, lost, or damaged items and following up on reimbursements.
Completed remote data entry, categorization, and quality control tasks.
AI training.
Managed inventory, restocked merchandise, and handled customer inquiries.
Assisted in visual merchandising and organized product displays.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Accurate Data Entry & Web Research expert. Detail-oriented, fast, and skilled in Excel, Google Sheets, and online to
Amazon VA with experience in FBA reimbursements for lost, damaged, and missing inventory. Expert in Seller Central.
Congratulations to the SI team, especially the China Team led by TL Jayvie and co-TLs, for securing a $900K reimbursement for one client. Also, congrats on hitting $1.28M in daily reimbursements!
You are awesome person to work with, you always give us support and help.