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Bachelor of Science in Information Technology
Tagoloan Community College
More About Me
Amazon Virtual Assistant
Seller Investigator – 2 Years
I’m an experienced Amazon Virtual Assistant specializing in FBA reimbursements, account health management, product listing, inventory management, and supplier sourcing. Skilled in tools like Helium 10, Flat File, and Tool4Seller. Focused on helping sellers maintain healthy accounts and grow their business.
My Skills and Competencies
Data Entry
Product Listing - Flat file Specialist
Inventory Management
Amazon Account Health Specialist
Amazon VA
Certificates
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My Experience and Education
2023
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2025
Seller Investigators – Evotech Software Solution Inc.
(Team Leader)
Led a team focused on Amazon FBA reimbursement processing, helping the company recover up to $80 million for thousands of clients worldwide.
Managed and resolved account health issues, including blocked listings, policy violations, and product compliance concerns.
Handled client escalations and provided tailored support to ensure smooth reimbursement and account health management processes.
Coordinated between internal departments and international teams (Philippines and China) to maintain efficient case handling and service delivery.
Trained and guided team members to maintain high accuracy, productivity, and client satisfaction.
April 2025
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July 2025
Amazenation
(Amazon VA intern)
Handled product listing creation and optimization using Flat File templates and Amazon Seller Central.
Managed inventory monitoring and FBA shipment creation, ensuring accurate stock levels and timely shipments.
Performed supplier sourcing and product research to identify profitable opportunities.
Utilized tools such as Helium 10, Tool4Seller, and Flat File to support product listing, keyword research, and sales tracking.
Assisted in maintaining product compliance and supporting the overall Amazon store operations.
2021
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2023
Remotasks PH EGM
(Freelancer Tasker)
Completed remote data entry, categorization, and quality control tasks.
AI training.
2018
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2020
Ace Hardware Inc. PH
(Sales Utility Clerk)
Managed inventory, restocked merchandise, and handled customer inquiries.
Assisted in visual merchandising and organized product displays.
My Services
Amazon VA
Amazon VA with experience in FBA reimbursements for lost, damaged, and missing inventory. Expert in Seller Central.
Product listing Specialist
Created and optimized Amazon product listings using Flat Files, ensuring accuracy, SEO, and compliance with policies.
Amazon account health Specialist
Managed Amazon account health by resolving policy violations, blocked listings, product compliance, and account issues.
Testimonials
Neil Guinto
Congratulations to the SI team, especially the China Team led by TL Jayvie and co-TLs, for securing a $900K reimbursement for one client. Also, congrats on hitting $1.28M in daily reimbursements!
Gordon and Farrah
You are awesome person to work with, you always give us support and help.