2016
Bachelor of Science in Aviation Information Technology
Philippine State College of Aeronatics
Discover more about me
I'm a passionate and committed individual searching for a fantastic opportunity to work with you. I can be trusted to give my job and my enthusiasm.
I'm a 7-year experienced Administrative Assistant with an extensive background in a variety of office administration duties. Works well in high-pressure settings with minimal supervision in both leadership and team roles. Especially effective at coordinating with clients and serving as the liaison between different branch of offices.
I want to add my creativity and thoughts to my client's assumptions. I am proficient in Microsoft Office and Canva, which may be utilized to organize and breathe life into the material that is being acquired. As a data entry specialist, I have background in data entry that I've learned via previous work. With my expertise and commitment to excellence, you can focus on running your business while I handle the bookkeeping and data entry tasks.
I have experience with a variety of platforms, and I can complete work on schedule.
My major objective is to improve workflow efficiency so that you may expand your business and greatly simplify your lives. To meet and surpass the expectations of my clients, I must do what I love and enjoy my job while maintaining professionalism.
I'm thrilled to collaborate with you and am eager to provide a superior quality service!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2023
KMC Community Inc.
(Customer Success Associate)
• Performed Lobby/Reception duties; Assisting Visitor Registration (Tablet)
• Composed internal memos and external correspondence.
• Processed gate pass, work permits and Car Stickers of tenants.
• Performed routine clerical tasks by scanning, filing and copying documents.
• Executed record filing system to improve document organization and management.
• Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
• Assisting Tenant's Building/Facility concern and coordinated do Building Administrator
• Answers phone calls, schedules meetings and supports visitors.
• Exhibits polite and professional communication via phone, e-mail, and mail.
• Monitored all company inventory to ensure stock levels and databases were updated.
• Responsible in Distribution of Company treats
• Conference room reservations
• Create and maintain filing systems, both electronic and physical
• Coordinate and maintain records for staff, telephones, parking and petty cash
• Responsible for petty cash disbursements, replenishment and petty cash count.
• Ensure bank and petty cash transactions are recorded on a daily basis
• Generating Purchase Orders, consumables and inventory via Odoo App.
• Responsible in showing off company offices and amenities whenever sales representatives are not available.
• Responsible in monitoring and closing tickets assigned to the team.
January 2024
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April 2024
Fanfare Agency (Part time)
(Chat Support)
Answering customers' inquiries via Chat, Email, and Social Media. providing the right information.
Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued.
Engaging in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed.
Communicates with other departments to answer customers’ inquiries, solve their problems and fulfill their needs
Building lasting relationships with clients and other team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed metrics while providing excellent consistent customer service.
Making sales or recommendations for services that may better suit customers’ needs.
Taking part in training and other learning opportunities to expand knowledge of the company and position.
Adhering to all company policies and procedures.
2021
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2021
W Landmark Inc.
(Administrative Assistant)
• Performed Lobby/Reception duties; Assisting Visitor Registration (Turnstile Access card)
• Composed internal memos and external correspondence.
• Processed gate pass, work permits, RFID Stickers of tenants and access card activation and deactivation.
• Performed routine clerical tasks by scanning, filing and copying documents.
• Executed record filing system to improve document organization and management.
• Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate instructions.
• Responsible in submitting Third Party DTR’s and processing of billings
• Assisting Tenant's Building/Facility concern and coordinated do Building Administrator
• Answers phone calls, schedules meetings and supports visitors.
• Exhibits polite and professional communication via phone, e-mail, and mail.
• Monitored all company inventory to ensure stock levels and databases were updated.
• Responsible in Distribution of Company treats
• Conference room reservations
• Create and maintain filing systems, both electronic and physical
• Answer, screen and transfer inbound phone calls
• Coordinate and maintain records for staff, telephones, parking and petty cash
• Responsible for petty cash disbursements, replenishment and petty cash count.
• Ensure bank and petty cash transactions are recorded on a daily basis
• Generating Purchase Orders in Netsuite
• Request/Submission of Purchase Requisition for consumables in Netsuite
2019
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2021
Itechno Specialist Inc.
(Administrative Assistant)
• Performed routine clerical tasks by scanning, filing, and copying documents.
• Imposed Tenant House rules.
• Processed Gate pass and work permit
• Ensuring all Government Permits are updated.
• Monitored all company inventory to ensure stock levels and databases were updated.
• Reviewed and screened applicant resumes to identify qualified candidates.
• Disseminate to tenants Building memorandum
• Utility billing endorsement
• Assisted Tenants building/facility concerns
• Composed internal memos and external correspondence.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Online Bookeeper
Organize and maintain financial records such as ledgers, journals, and balance sheets and reconcile bank statement.