Experienced graphic designer, virtual assistant, and social media manager with proven expertise in creating compelling visual content, managing online communities, and executing effective marketing campaigns. Proficient in various design software and platforms, including Adobe Creative Suite (Photoshop, Illustrator, InDesign), Canva, Figma, and Sketch. Familiar with project management tools such as Trello and Asana. A skilled note-taker with a keen eye for detail and excellent organizational skills, proficient in using tools like OneNote and Evernote. Also experienced in managing Facebook ads campaigns using Facebook Ads Manager and Google Analytics to maximize ROI and reach target audiences. A driven and creative professional who thrives in fast-paced environments and enjoys collaborating with teams to achieve outstanding results.

VIRTUAL ASSISTANT, BiTrade Group

•Answer emails and phone calls from customers.
•Make travel arrangements.
•Schedule appointments.
•Make cold calls to generate leads from a provided spreadsheet.
•Create content to post on the company’s social media channels.
•Conduct online research to find addresses and contact details for a given list of companies.
•Prepare presentations according to the instructions given.

RECORDED NOTETAKER, Beehive Support Services Incorporated- Philippines

• Ensure notes are clear and comprehensive.
•To provide notes to the student within 48 hours, in an agreed format to meet their needs.
•Maintain regular contact with the student, from the outset of your work, to ensure they are receiving notes in a timely fashion and in a mutually agreed format.
•To complete and return relevant paperwork accurately and promptly.

GRAPHIC DESIGNER, Freelance

•Conceptualize visuals based on requirements
•Prepare rough drafts and present ideas
•Develop illustrations, logos, and other designs using software or by hand
•Use the appropriate colors and layouts for each graphic
•Work with copywriters and the creative director to produce the final design
•Test graphics across various media
•Amend designs after feedback
•Ensure final graphics and layouts are visually appealing and on-brand

SOCIAL MEDIA MANAGER, Biyaya's Bags

•Perform research on current benchmark trends and audience preferences
•Design and implement social media strategy to align with business goals
•Set specific objectives and report on ROI
•Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
•Monitor SEO and web traffic metrics
•Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
•Communicate with followers, respond to queries in a timely manner and monitor customer reviews
•Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
•Suggest and implement new features to develop brand awareness, like promotions and competitions
•Stay up-to-date with current technologies and trends in social media, design tools and applications

FACEBOOK ADS MANAGER, Biyaya's Bags

• Perform research on current benchmark trends and audience preferences
•Design and implement social media strategy to align with business goals
•Set specific objectives and report on ROI
•Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
•Monitor SEO and web traffic metrics
•Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
•Communicate with followers, respond to queries in a timely manner and monitor customer reviews
•Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
•Suggest and implement new features to develop brand awareness, like promotions and competitions
•Stay up-to-date with current technologies and trends in social media, design tools and applications

SOCIAL MEDIA MANAGER, Uplevel Entrepreneur Team

•Manage social media accounts, including monitoring and responding to comments, messages, and inquiries promptly and professionally.
•Create engaging and relevant content for various social media platforms to drive audience engagement and increase brand awareness.
•Develop and implement a comprehensive social media content calendar, ensuring consistent posting and timely delivery of content.
Generate creative ideas and strategies to grow social media platforms, increase followers, and improve engagement metrics.
•Stay up-to-date with industry trends and social media best practices, incorporating them into our social media strategy.
•Collaborate with cross-functional teams, such as marketing, PR, and design, to align social media efforts with overall brand objectives.
•Utilize social media analytics tools to track and analyze performance metrics, providing regular reports and insights to optimize content and strategies.
•Monitor competitor activity and industry trends, identifying opportunities to differentiate and improve our social media presence.
•Manage social media advertising campaigns, including budget allocation, targeting, and performance tracking.

https://myprofile.ph/jayandreiahernandez#home